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Mustafa - It Technolgy

Mustafa - It Technolgy

Mangment of technical support

كفاءة
Baghdad, Al Rusafa0عضو منذ ٥ أكتوبر ٢٠٢٢
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نبذة

Dear sir/madam

Greetings

My name is MUSTAFA.A I'm interested to work with you as mangment of technical support in information technology department.

I have experience about 14 years worked with banks and companies

Have certificate of institute for electronic training

Have 16 global certifications online courses

From Cisco,Google,UC Davis,University of Colorado,ect

All recommendations are available upon request

All clearance employment are available upon request.

All recommendations of authentication are available upon request

If you interested please feel free to contact me

Kind regards

MUSTAFA

الخبرة

Install /active windows server 2019, Install active directly, Make domain users, Active domain user in PC, Reset passwords for domain users, Add domain controller, Permission domain users, Share partitions between windows server and domain users, Share partitions between PC users ,Add group policy management for each domain user, Allow domain users or deny to use flash USB or CV DVD by windows server , Add rules for each domain user , Sit at help desk and respond to walk-in customer questions,

Field trouble calls via the phone and computer trouble ticketing system

Perform laptop imaging and basic IP troubleshooting

Build user accounts on the domain

Add and remove computers from a Microsoft domain environment

Assign user accounts to appropriate groups and permissions

Build exchange mailboxes

Troubleshoot user email issues

Troubleshoot printers and map shared printers

Document trouble calls and computer/network actions for reporting purposes

Field trouble calls via the phone and computer trouble ticketing system.

Install windows system (7-8.1-10)32bit-64 bit, Install all drivers and programs by server , Replace hard or ram for PC , Install PC desktop-laptop or change to other place , Install printers hardware- software, Share files between domain users , Replace battery of UPS , Remote control by IP address , Install WLAN network , Install & activating windows and office , Active domain e-mails in outlook program, Share printers between PC users , Data entry,setup all pragrams needs by domain IP address.

التعليم

Technical support professional

التقييمات