يوسف الزبيدي

Technical Support and IB Relations professional with experience in customer support, partner communication, client follow-up, and issue resolution. Skilled in handling customer inquiries, maintaining professional relationships, and delivering efficient support while ensuring a high level of customer satisfaction.

IB Officer & Technical Support Representative at MaxifyFX (2024-05 – 2025-08)

• Managed daily communication with IB partners, trading channels, experienced traders, and potential collaborators.
• Presented company offers, partnership benefits, and IB opportunities clearly and professionally.
• Resolved customer and technical support inquiries related to accounts, platform usage, leverage, spreads, lots, and account operations.
• Coordinated with internal teams to improve issue resolution, response speed, and customer satisfaction.

Bachelor of Science in Geology – University of Basra (2025-2026)