WORK EXPERIENCE
Customer Service Associate at KFC Zagreb, Croatia
12/05/2025 – 09/09/2025
- Served customers in a fast-paced environment while maintaining high service standards
- Resolved customer concerns politely and efficiently
IT Support Assistant at Imaam Shafi'i School Mogadishu, Somalia
15/09/2023 – 10/02/2024
- Provided basic IT support to staff and students
- Assisted with computer setup, software issues, and troubleshooting
Administrative Support Assistant at Dalag AgriTech Enterprise Mogadishu, Somalia
01/2023 – 08/2023
- Provided administrative and operational support to daily business activities
- Managed emails, basic records, and internal communication
Customer Support Representative at Decale Hotel Mogadishu, Somalia
03/2022 – 09/2022
- Assisted guests with inquiries, reservations, and service requests
- Handled customer concerns professionally and provided timely solutions
