Manuela Carisi

Customer service and back/front office specialist in RCA (English/Italian) at UCI since May '23. Volunteering experience in event organization (Startup Weekend, Activators Pavia, Senzatomica) since Feb '24. Previous roles include advertising sales ("Il Salvagente"), graphic/UI design (IoProgrammatore), and photo/video for TedxPavia.

Extensive experience (2014-2022) as a receptionist and commercial consultant in gyms, handling customer care, sales, and administration. Earlier experience in customer service, complaint management, and technical support for various companies (Arvato, Jakala, Almaviva, Omnia Networks, E-Care, Vodafone) from 2004 to 2012, alongside roles in secretarial work, graphics, and retail.

Bachelor's degree in Humanities for Communication (102/110) from the University of Milan (Dec '21), with a thesis on Italian public broadcasting. Certifications include Neuromarketing, Google Ads (x2), and Strategic Marketing via Carriere.it (Feb-May '22). Completed "Fundamentals of Digital Marketing" by Google Digital Training (Mar '22) and a UNICEF Italy multidisciplinary development education course (May '11). Earned a diploma in Graphic Arts from Itsos Albe Steiner (2001).

Bachelor's degree in Humanities for Communication (102/110) from the University of Milan (Dec '21), with a thesis on Italian public broadcasting.

Certifications of Neuromarketing, Google Ads (x2), and Strategic Marketing via Carriere.it (Feb-May '22).

Completed "Fundamentals of Digital Marketing" by Google Digital Training (Mar '22) and a UNICEF Italy multidisciplinary development education course (May '11).

Earned a diploma in Graphic Arts from Itsos Albe Steiner (2001).