AI Delivery & Customer Success Manager
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Project Manager with a strong analytical mindset and experience delivering AI-powered solutions. Skilled in managing cross-functional teams, engaging stakeholders, and translating business needs into scalable, data-driven outcomes. Passionate about data and evidence-based strategies to deliver scalable solutions.
AI Project & Customer Success Manager at Luxia S.r.l. (2025-07 – Present)
Lead end-to-end delivery of AI solutions, managing customer relationships, project execution, and cross-functional collaboration across Product, Engineering, and QA. Coordinate implementation, testing, feature validation, issue resolution and ensuring alignment with business objectives, product roadmap, and customer adoption
Data Expert & Instructional Designer at Fondazione per la Scuola, Fondazione Compagnia di San Paolo (2024-10 – 2025-07)
Designed monitoring and evaluation frameworks for educational projects, performed data analysis to support decision-making, and developed digital and physical learning materials.
Research Fellow at University of Turin (2023-10 – 2025-05)
Conduct research in the field of economic and labor sociology; within the NODES - Smart West project
Fixed-term Assistant Professor at University of Bologna (2023-03 – 2023-09)
Led research on municipal fiscal policies and social service expenditures; Supervised and mentored interns; Lecturer
Research Fellow at University of Bologna (2021-10 – 2023-03)
Financial analysis of municipal social spending; Coordinated research activities within the ONSST; Lecturer
Project Manager & Data Analyst at Amapola Progetti srl (2022-06 – 2023-02)
Delivering data analysis, monitoring, impact evaluation, and stakeholder coordination to support evidence-based decision-making.
Researcher (Scholarship Holder) at CNEL (2020-06 – 2021-06)
National Observatory on Social Services; Analysis of municipal financial data
National Civil Service (Abroad) at Amesci (2016-12 – 2017-08)
Reception and support of asylum seekers; English and Spanish teacher
Purchasing Employee - Buyer at Gammaplast S.r.l. (2016-09 – 2016-12)
Commercial relations with foreign suppliers
Project collaborator at IRES Piemonte (2016-05 – 2016-06)
Administration of evaluation questionnaires for CGIL services
Ph.D. in Urban Studies and Regional Science – Gran Sasso Science Institute (2017-11 – 2021-05)
Ph.D. Visiting in Urban Studies and Regional Science – Sciences Po, CEE (2019-01 – 2019-04)
MSc in Sociology – University of Turin (2013-11 – 2016-09)
BSc in Intercultural Communication – University of Turin (2010-10 – 2013-12)
TOEFL in English language – Boston Academy of English (2009-09 – 2010-06)
Scientific High School Diploma – Liceo Scientifico Vercelli (2004 – 2009)
