Frontoffice Manager
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I have 15 years Hoteling experience. I can work at Frontoffice and Housekeeping department.
● Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
● Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
● Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
● Deal with maintenance issues, shortages in staff or equipment, renovations etc.
● Collaborate with external parties such as suppliers, event/conference planners etc.
● Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
● Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
Diploma in Oracle 9i.
English Speaking Fullent.
