Naziya Batayeva

Multilingual professional with international experience in administration, client relations, and cross-cultural communication. Master's graduate in English and Anglo-American Studies with strong organizational and interpersonal skills developed through work in international environments. Interested in opportunities within international companies, airport services, office administration, customer coordination, and multilingual support roles.

Adaptable, detail-oriented, and experienced working with people from diverse cultural backgrounds.

Tourism Assistant at Truffle Experience (2023-01 – Present)

• Managed bookings and coordinated international clients, ensuring smooth tour operations and high customer satisfaction.

Concierge at Marriott Hotel (2020-02 – 2020-03)

• Delivered personalized guest services, handling requests and providing local recommendations to enhance guest experience.

Secretary at Office Administration (2020-06 – 2020-07)

• Handled scheduling, calls, and administrative coordination in a fast-paced office environment.

English Teacher at Teaching Practice (2018-01 – 2020-06)

• Delivered structured English lessons and supported student language development.

Cashier at KFC (2017-12 – 2018-12)

• Provided efficient customer service and handled transactions in a high-volume environment.

Master's Degree in English and Anglo-American Studies – Sapienza University of Rome (2026)

Bachelor's Degree in English and Chinese – L.N. Gumilyov Eurasian National University (2016 – 2020)