Tiffany Gibson

DEDICATED AND ADAPTABLE PROFESSIONAL WITH OVER FIVE YEARS OF EXPERIENCE IN CUSTOMER SERVICE, SECURITY, HEALTHCARE ASSISTANCE, AND WAREHOUSE OPERATIONS. PROVEN ABILITY TO WORK EFFECTIVELY IN FAST-PACED ENVIRONMENTS, MAINTAIN DETAILED RECORDS, AND DELIVER EXCELLENT SERVICE TO DIVERSE POPULATIONS. STRONG INTERPERSONAL AND COMMUNICATION SKILLS WITH A DEMONSTRATED ABILITY TO BUILD RAPPORT, FOLLOW PROTOCOLS, AND SUPPORT TEAM GOALS.

PROFICIENT IN MICROSOFT OFFICE (WORD, EXCEL, POWERPOINT) AND SKILLED AT QUICKLY ADJUSTING TO NEW ROLES AND RESPONSIBILITIES.

DIRECT SUPPORT PROFESSIONAL I at PEE DEE REGIONAL CENTER (2025-03 – Present)

• Maintain a clean, safe, and orderly environment
• Ensure health, safety, and supervision of consumers in accordance with individual support plans and behavior protocols
• Adhere to all agency guidelines and performed additional duties as required
• Participate in interdisciplinary team meetings and provided input on care strategies
• Transport and supervised consumers during off-campus appointments and activities
• Maintain compliance with SCDDSN policies, including reporting of incidents and abuse
• Deliver hands-on care and support while promoting development of daily living skills
• Implement training programs and monitored progress through accurate data collection and documentation

CASHIER at WEST OIL COMPANY (2019-04 – 2024-12)

• Delivered exceptional customer service in a fast-paced retail environment
• Accurately balanced cash drawers and safe at the beginning and end of each shift
• Processed transactions, including payments, refunds, and credits, with efficiency and accuracy
• Fostered strong customer relationships, contributing to increased repeat business
• Handled various forms of payment, including cash, credit/debit cards, and checks

CHILD PATIENT ASSISTANT at CARE WITH INTEGRITY (2018-10 – 2019-03)

• Monitored and documented patient activity, progress, and behavioral changes
• Assisted with developmental exercises to support physical and cognitive growth
• Provided supervised, advanced care support in accordance with patient care plans
• Delivered compassionate, in-home care tailored to individual patient needs
• Reported daily developments, including progressions and regressions, to care team

CORRECTIONS OFFICER at SC DEPARTMENT OF CORRECTIONS (2018-03 – 2018-10)

• Maintained safety and order within the detention facility
• Conducted inspections of inmates, visitors, and facility areas
• Enforced rules and regulations while managing inmate conduct
• Documented daily activities and incidents in accordance with policy
• Resolved inmate disputes and administered appropriate disciplinary actions

STUDENT SHADOW at FLORENCE SCHOOL DISTRICT I (2016-08 – 2018-01)

• Demonstrated professionalism
• Maintained confidentiality regarding student information and classroom activities.
• Engaged thoughtfully by asking relevant questions and reflecting on educational methods and classroom management techniques
• Observed classroom instruction and teaching strategies to understand effective educational practices.
• Assisted with non-instructional tasks as appropriate, such as organizing materials or preparing learning spaces

ASSOCIATES IN EDUCATION in EDUCATION – STRAYER UNIVERSITY (2019 – 2021)

HIGH SCHOOL DIPLOMA – WILSON HIGH SCHOOL (2005 – 2009)