Yosra Mth

Sympathetic, organized, and efficient hostess with strong skills in customer reception, reservation management, and event coordination. Experienced in creating welcoming atmospheres, ensuring smooth service operations, and providing exceptional customer service. Seeking a challenging position to contribute to the success of a high-end hotel or restaurant.

Event Hostess at Mövenpick Resort & Spa (2024-01 – Present)

Welcomed and assisted guests during events, managed reservations and guest flow, provided event information and support, and ensured a professional and positive guest experience.

• Welcomed and assisted guests during events
• Managed reservations and guest flow
• Provided event information and support
• Ensured a professional and positive guest experience

F&B Hostess at La Villa, Mövenpick Resort & Spa (2024-01 – Present)

Managed reservations and client inquiries both over the phone and in person. Greeted and guided clients while considering their preferences. Ensured dining areas remained clean and restocked tableware as needed. Monitored service in the dining room and communicated any client concerns to management.

• Manage reservations and client inquiries both over the phone and in person
• Greet and guide clients while considering their preference
• Ensure dining areas remain clean and restock tableware a needed
• Monitor service in the dining room and communicate any client concerns to management

Restaurant Hostess at Pumo, Mövenpick Resort & Spa (2023-01 – 2024-12)

Managed reservations and swiftly coordinated guest placements. Engaged with clients to ensure their satisfaction and resolve any issues. Built positive relationships with regular customers.

• Managing reservations and swiftly coordinating guest placements
• Engaging with clients to ensure their satisfaction and resolve any issues
• Building positive relationships with regular customers

Junior Graphic Designer at Print Box (2022-01 – 2023-12)

Created digital and print designs. Developed graphics for web & social media. Designed layouts, banners, and visuals. Assisted in branding and visual projects.

• Created digital and print designs
• Developed graphics for web & social media
• Designed layouts, banners, and visuals
• Assisted in branding and visual projects

BTS Marketing & Multimedia in Marketing & Multimedia – Media Formation & Collège of Paris (2023-01 – 2025-12)

BTP Infographics Design (high school diploma equivalent) in Infographics Design – Media Formation (2021-01 – 2023-12)