Zarina Mirzoeva

Motivated top hotel management school graduate and and a passionate event planner .

Energetic and meticulous hotel management graduate with a standout track record in orchestrating unforgettable events, streamlining reservations, and overseeing front desk operations. Driven by a passion for hospitality excellence and an unwavering commitment to sales success. Ready to elevate your events with relentless dedication to quality.

Bachelor's Degree in Hotel Management , Les Roches International School of Hotel Management, Bluche, Switzerland

October 2014 — December 2014

Groups and Events Agent at AC Marriott, Sesto San Giovanni

October 2023 — Present

Event Planning & Coordination: Expertly coordinated corporate, private, and internal hotel events, ensuring every detail met client specifications.

Client Negotiation & Relationship Management: Built strong relationships with clients through effective negotiation and communication, ensuring smooth event execution.

On-site Assistance: Provided hands-on assistance during events to address and rectify any issues promptly.

Requirements Analysis: Thoroughly identified and addressed the unique needs and requirements of each client to deliver tailored event experiences.

Reservation Agent at AC Marriott, Sesto San Giovanni

February 2022 — October 2023

• Reservations Management: Efficiently managed individual and group reservations, optimizing room allocation and maximizing occupancy.
• Client Communication: Maintained constant communication with clients to confirm bookings, answer inquiries, and address special requests.
• System Operations: Utilized reservation software to streamline booking processes and ensure data accuracy.
• Cross-functional Collaboration: Worked closely with other departments to ensure guest satisfaction and resolution of any issues.

Front Desk Agent (Employee) & Sales & Marketing (Intern) at Marriott, Moscow, Russia

August 2017 — November 2017

Cross Training at Hyatt Regency, Dushanbe, Tajikistan

April 2016 — July 2016