IT support
أرسل عرض عمل مباشرة لهذا المرشح
As an IT Technical Officer, I am responsible for managing and supporting the organization's IT systems and infrastructure. My role involves providing technical assistance to end-users, troubleshooting hardware, software, and network issues, and ensuring the reliability and security of all IT operations. I handle system administration tasks such as user account management, system updates, and data backups, while maintaining documentation and asset inventory.
I actively contribute to improving IT processes, implementing best practices in cybersecurity, and ensuring efficient day-to-day operations across the organization.
IT Technical Officer at Harmony IT Solution L.L.C (2025-02 – 2025-11)
As an IT Technical Officer, I am responsible for managing and supporting the organization's IT systems and infrastructure. My role involves providing technical assistance to end-users, troubleshooting hardware, software, and network issues, and ensuring the reliability and security of all IT operations. I handle system administration tasks such as user account management, system updates, and data backups, while maintaining documentation and asset inventory.
I actively contribute to improving IT processes, implementing best practices in cybersecurity, and ensuring efficient day-to-day operations across the organization.
IT Officer at Jordanian Hashemite Fund for Human Development (JOHUD) (2023-04 – 2024-12)
As an IT Officer, I am responsible for ensuring the seamless operation of computer systems and networks within the organization. My key responsibilities include:
System & Network Administrator at ISTISHARI HOSPITAL (2019-05 – 2023-03)
I served as the system administrator for the (CertaCure system) at the hospital, overseeing various responsibilities such as managing user permissions, creating authorizations, and identifying and resolving system issues. My role also involved handling a specialized section to managing insurance contracts and settlements. Additionally, I possess proficiency in defining clinics and generating reports using the Microsoft Report Builder tool.
Bachelor's Degree in Computer Information System (CIS) – The Hashemite University (2019)
