Isra' Abu Rumman

Senior JD Edwards Functional Consultant and ERP Business Analyst with 14+ years of ERP consulting experience, including 7 years specializing in Oracle JD Edwards EnterpriseOne across Distribution, Procurement, Inventory, Warehouse Management, Manufacturing, Finance, and Supply Chain. Extensive experience delivering ERP implementations, application support, business process optimization, functional analysis, requirements gathering, UAT, end-user training, and post-go-live support. Proven success supporting global operations across 22 countries while maintaining high SLA performance and collaborating with business stakeholders, developers and solution architects to deliver enterprise ERP solutions.

Digital Transformation & Regional Support Officer - Oracle JD Edwards at International Committee of the Red Cross (2019-03 – 2026-01)

• Provided Level 2 Oracle JD Edwards EnterpriseOne functional support across Distribution, Procurement, Inventory Management, Warehouse Management, MRP, Transportation, and Supply Chain modules, supporting operations across 22 countries.
• Performed functional analysis, root cause analysis, and solution recommendations while resolving 1,000+ ERP incidents annually and maintaining SLA compliance.
• Developed functional requirements, coordinated SIT/UAT, collaborated with developers on enhancements, and delivered end-user training and JD Edwards best practices.

Global Product Owner-IRIS at International Committee of the Red Cross (2019-03 – 2026-01)

• Defined and executed the functional roadmap for a global logistics platform supporting 7,000+ users worldwide for for IRIS, ICRC's global logistics platform built on Oracle JD Edwards EnterpriseOne.
• Standardized logistics business processes across international operations through global stakeholder workshops and process harmonization.
• Acted as the primary liaison between business stakeholders, developers, and solution architects, accelerating delivery of high-value product enhancements.
• Drove continuous process improvements for Order Fulfillment, Warehouse Delivery, and Supplier Management, improving operational consistency across global L1.

Global Deployment Officer at International Committee of the Red Cross (2019-03 – 2026-01)

• Multiple international deployments of AppShare a digital warehouse barcoding solution fully integrated with Oracle JD Edwards EnterpriseOne, across global missions on Afghanistan, Cameroon, Syria, South Sudan, Ethiopia, and Jordan.
• Managed deployment planning, solution validation, user training, and post-go-live support to ensure successful adoption across global logistics operations.
• Partnered with local logistics teams and headquarters to standardize warehouse processes and improve operational efficiency through digital transformation.

ERP Senior Functional Consultant at Various Clients (2010 – 2019)

• Drove digital transformation and process optimization, architecting, analyzing, and implementing ERP solutions across finance, supply chain, and manufacturing domains.
• Delivered 20+ ERP projects, leading full project lifecycle: requirements → implementation → post-go-live support, enabling management to implement best practices and improve operational efficiency.
• Collaborated with business stakeholders and decision-makers to optimize operational workflows and improve business performance.
• Worked closely with technical teams and end users to translate business requirements into system solutions.
• ERP Platforms: Microsoft Dynamics NAV, Epicor ERP, Infor ERP, SAP Business one and JD Edwards EnterpriseOne.
• Functional Consultant on multiple ERP systems in the following modules: Financials (Chart of Account, General Ledger, Cash Management, Fixed Asset periodic activity Mgt, Payables, Receivables, Bank Reconciliations, VAT Settlement, Budgeting, Inter Company Posting, Account schedule, Analysis & Reporting), CRM (Customer Segmentations, Opportunities, Campaigns, To-Dos, Follow up, Sales Commissions), Manufacturing (Manufacturing Setup, Capacities and Shop Loading, Production BOM, Routing Link, Forecast, MPS / MRP, Requisition Worksheet, Schedule Calendar Mgt, Production Orders, Subcontracting Worksheet, Consumption Output and Scrap Journals, Costing and Analysis and Reporting), Trade and Inventory (Customer Vendor vs. Contact management, Aging Reports, Sales/Purchase Orders Processing, Quotes, Blanket Orders, Returns Credit Memos, Invoices, and Requisition Management, Inventory Pricing, Costing and Revaluation, Item tracking and Location Transfers, Budgeting, Sales Forecast, Analysis and Reporting), ABC Costing (ABC Setup, Analysis and Reporting), Design and implement customizations Add-on (Clinic management software, Approval Management, Post-dated check, Activity Based Costing (ABC) for agricultural project).

Master in Industrial Engineering – Management – University of Jordan (2016)

Bachelor in Computer Engineering – Al-Balqa Applied University (2010)