Njoud

Business Administration graduate with hands-on experience in customer service, retail operations, cash handling, and team support. Skilled in communication, organization, multitasking, and maintaining efficient operations in fast-paced environments. Seeking an administrative or procurement-related opportunity to further develop professional skills and contribute to organizational success.

Cashier at Gravity (2023-07 – 2024-02)

• Managed high-volume cash transactions accurately while maintaining efficient checkout operations.
• Delivered professional customer service and resolved customer inquiries effectively.
• Maintained organized cash registers and supported smooth daily store operations.

Customer Service & Sales Associate at Morning Accessories (2019-04 – 2020-03)

• Assisted customers with product selection and maintained positive client relationships.
• Supported store targets through strong customer engagement and product knowledge.
• Organized product displays and contributed to an attractive shopping environment.

Customer Service Associate at Forever 21 (2018-03 – 2018-08)

• Responded to customer inquiries and handled issues professionally.
• Supported fitting room organization and maintained store presentation standards.
• Worked collaboratively with team members to improve customer experience.

Customer Service Associate at Accessories Shop (2016-09 – 2017-03)

• Provided daily customer support and assisted with store operations.
• Helped organize inventory and restocking processes.

Bachelor of Business Administration in Business Administration – Al-Zaytoonah University of Jordan (2016 – 2020)