Sara Malkawi

I am a task-oriented and dedicated human resources coordinator. I possess strong organizational skills, attention to detail, and a thorough understanding of HR policies and procedures. My aim is to contribute to creating a positive work environment that values both employees' well-being and organizational success.

NAS - Human Operations Intern

● Conducted on-site interviews for 45+ candidates per month.

● Communicated and followed up with applicants across each step of the application process.

● New employees onboarding and ensuring they have a full clue about client’s policies, dress code and NAS App technical requirements.

● Created and updated job ads.

● Empathic listening to employees day-to-day issues and resolving their conflicts when they have any, leading to a safe and healthy work environment.

● Gathering feedback and improvement suggestions and forwarding them to the management by the end of each work day.

● Handled applicants/employees inquiries and complaints via phone calls and messages .

Counterfeit Combat Technology ( CCT ) - Office Assistant.

● Maintaining and organizing office records, files, and documents, ensuring confidentiality and accuracy.

● Creating a positive and welcoming atmosphere for all visitors and employees.

● Handling incoming and outgoing emails, calls, and packages.

● Managing and maintaining office supplies, ensuring that necessary materials and equipment are readily available .

Jordan University of Science And Technology - BS Health Policy And Management

Pioneers Academy - Human Resources Management Diploma

Management And Strategy Institute - Six Sigma Lean Green Belt in Healthcare (LGBH)

Management And Strategy Institute - Medical Office Administrator Certified (MOAC)