Yasmin Mutlaq

Business Intelligence and Data Analysis graduate with strong analytical, problem-solving, and data visualization skills. Experienced in working in fast-paced environments and delivering customer-focused solutions. Seeking an entry-level BI or Data Analyst role where I can apply data-driven decision-making skills to support business growth.

Customer Care at Coffee Factory (2023-01 – 2024-12)

• Resolved customer inquiries efficiently, improving customer satisfaction.
• Maintained high customer satisfaction and loyalty.

Barista at Coffee Factory (2022-01 – 2023-12)

• Prepared beverages and handled customer orders.
• Worked efficiently in a fast-paced environment.

Bachelor's Degree in Business Intelligence & Data Analysis – Petra University, Amman – Jordan (2021-01 – 2026-12)