Jerry Chao

Versatile professional with broad experience across strategy development, real estate operations, management, and marketing. Aligns business strategy and objectives with established brand positioning and marketing strategy to deliver maximum impact with minimal resources. Detail-oriented and outcome-driven, with a track record of leading the planning and execution of strategic marketing plans and campaigns, driving brand awareness and engagement, and managing wide-ranging marketing initiatives end-to-end.

Combines a dedicated work ethic with strong interpersonal, communication, organizational, and technical capabilities.

Marketing Specialist — Membership Matching Service Division at Universe Japan Inc. (2026-04 – Present)

• Plan and execute marketing strategy for a premium membership-based matching service targeting high-net-worth domestic and international clientele.
• Plan and operate digital marketing, social media advertising, and content marketing initiatives across multiple channels.
• Design campaigns to strengthen brand awareness and engagement; measure performance and implement data-driven improvements.
• Strengthen outreach to global clientele through multilingual (English, Mandarin, Japanese) capabilities.

Real Estate Agent at Corcoran Global Living (2021-10 – 2026-03)

• Owned the full client lifecycle, from new and prospective lead generation through client communication to closing.
• Delivered industry-leading service to clients across property sale and lease transactions.
• Built strong, long-term client relationships by providing service that exceeded needs and expectations.
• Planned and ran marketing and promotional activities for properties and company services to drive new client acquisition.

Real Estate Agent at Happygo Realty (2019-10 – 2021-10)

• Handled the sale and purchase of a wide range of homes and properties, substantially exceeding sales targets.
• Acted as a trusted intermediary between buyers and sellers throughout the full transaction process, contributing to optimal outcomes.
• Conducted close, detailed communication with clients to thoroughly understand needs and focus on goal achievement.
• Advised prospective clients on current market trends and the negotiation process.

Real Estate Agent at Intero Realty (2019-01 – 2019-10)

• Built broad expertise in the residential transaction process, contributing to goal achievement.
• Led the planning and execution of effective marketing initiatives to raise awareness of company services.
• Organized and coordinated property showings and tours and presented properties to clients.
• Supported buyer clients in finding their ideal homes; cultivated relationships with mortgage representatives, attorney networks, and in-house agents.

Marketing Assistant at Happygo Realty (2018-01 – 2018-12)

• Supported marketing and promotional efforts for company services and provided IT infrastructure support.
• Led updates and improvements to the corporate website and produced numerous marketing emails for existing clients.
• Drove customer satisfaction through effective client communication and contributed to new business development.

Marketing Intern at The Home Depot (2017-04 – 2017-10)

• Supported marketing for product promotions across multiple departments (kitchen, garden, power tools, and others).
• Managed the company's social media accounts, increasing engagement and awareness and contributing to higher in-store traffic.
• Supported business operations through a wide range of administrative work.
• Developed deep insight into the impact of social media on in-store sales relative to online channels.

Marketing Intern at Weber Shandwick (2016-01 – 2016-06)

• Supported marketing by executing a Singapore-based influencer social media campaign (posts featuring Adidas footwear).
• Conducted monitoring and analysis of engagement metrics to measure campaign effectiveness.
• Partnered closely with the creative team across marketing initiatives, supporting tasks from PowerPoint creation to file archiving.
• Targeted distinct customer segments based on customer needs, interests, and active hours.

Marketing & Operations Assistant at Happygo Realty (2011-06 – 2015-03)

• Led the creation of marketing and promotional collateral, contributing significantly to business growth.
• Oversaw a broad range of front-office operations and management, driving sales through prompt customer service and follow-up.
• Partnered closely with company leadership to discuss sales and marketing strategy and secure approval for new campaigns.
• Created and launched a new corporate website and logo to maximize regional brand awareness.
• Led the planning and execution of new online and social media marketing campaigns to support business growth goals.
• Supported IT environment improvements, including Windows rollouts to company PCs and the implementation of new security software.

Marketing Intern at Telexper (2015-08 – 2015-10)

Student Volunteer at Stanford Hospital (2009-06 – 2010-06)

• Provided customer service and sales support in the hospital gift shop.
• Managed inventory across all merchandise and oversaw a wide range of operational duties.

B.S. in Business Administration, Marketing Concentration – San Jose State University (2015-05)