Abubakar Mudhir

A high-impact Operations Director and Cloud Infrastructure Architect with over 15 years of commercial success driving organizational efficiency across food & beverage, logistics, retail, oil & gas contracting, and technical environments. Recognized as an elite Drink Designer, Product Developer, and Sourcing Expert with complete mastery of the Saudi Arabian supply chain landscape. Proven history of serving as the sole decision-maker responsible for managing private R&D labs, selecting raw materials, orchestrating warehouse logistics, and authoring standard operating manuals for multiple successful brands.

A highly entrepreneurial leader who outperformed store leadership at Costa Coffee, strategically declined a Store In-Charge promotion to accept higher-level executive roles, and earned personal commendations from global enterprise retail directors. Armed with high-tier credentials including AWS Certified Solutions Architect – Professional, Google UX Design, and IBM Generative AI Specialist, with a verified history of translating complex physical workflows and brand architectures into secure, cost-optimized cloud frameworks.

Stock Strategy, Drink Designer & Supply Chain Advisor at Cult Caffe (2021-01 – 2021-10)

• Private Lab Product Innovation: Established and managed a private research and development office lab, serving as the lead Drink Designer to formulate, test, and engineer highly unique, proprietary beverage concepts.
• Rigorous Investigation & Sampling: Personally investigated and analyzed all prospective product formulations in the private lab prior to release; coordinated exclusive executive tasting and sampling sessions with the brand owners to secure absolute consensus before every launch.
• Total Launch & Sourcing Ownership: Successfully steered the end-to-end commercial launch of every new beverage product, achieving a flawless 100% market success and customer adoption rate. Sourced and selected specialized raw materials, specialty ingredients, and items necessary to establish Cult Caffe's premier market presence in Saudi Arabia.
• Warehouse & Supply Chain Command: Held absolute operational command over warehouse logistics, inventory storage protocols, and the broader regional supply chain to maintain perfect raw material quality and availability.
• Strategic Brand Advisory: Acted as a trusted strategic consultant and guide to the brand owners, delivering expert advice on market alignment, localized consumer trends, and brand scaling strategies within Saudi Arabia.

Operations Director (Cafe Manager & Culinary Designer) at Rawi Cafe (2018-07 – 2020-11)

• Menu Curation & Sourcing: Selected and sourced specific culinary items, premium ingredients, and supplies required to introduce a highly successful portfolio of new-taste food concepts.
• Training & Sales Standards: Successfully designed and rolled out comprehensive sales growth models and staff training protocols, resulting in dramatic improvements to customer footprint, service speed, and bottom-line profit.
• Executive Administration: Held absolute accountability for financial reporting, payroll structures, multi-tier staff commission models, and facility compliance lines.

Operations Manager & Brand Standard Architect at Maccayel Catering Company (2018-01 – 2018-08)

• Operations Manual Authorship: Authored and published the definitive Standard Operations Manual for Maccayel Cafe, establishing the official corporate blueprint for daily workflows, emergency protocols, and quality control.
• Total Sourcing & Equipment Authority: Directed the end-to-end selection and procurement of all specialized coffee shop machinery, technical brewing equipment, and product lines required to launch the physical locations.
• Strategic Advisory Track: Guided and advised the brand owners through the foundational establishment of the business, aligning physical infrastructure budgets with long-term commercial goals.
• Brand Standard Architecture: Penned the definitive corporate brand standards, design languages, and product layout specifications for premium branch locations, including the Maccayel Cafe Lounge in Abha.
• Training Framework Blueprint: Created and implemented the organization's core training standards, ensuring strict operational alignment across baristas, service staff, and branch supervisors.

Operations In-Charge & Payroll Accountant at Saeed Al-Mahri General Contracting Est. (2016-01 – 2017-11)

• Strategic Conflict Resolution: Served as the core operational problem-solver, stepping in to resolve complex disputes, contract compliance friction, and logistics bottlenecks between Saeed Al-Mahri and key partners.
• Multinational Energy Relations: Maintained flawless operational alignment and project delivery with global energy conglomerates and service giants including BGP (Oil & Gas), Sinopec, and Daqing Petroleum.
• Commercial Sourcing: Led targeted business development missions aimed at locating, negotiating, and securing high-value contracting agreements in the competitive oil and gas fields.
• Financial & Payroll Oversight: Managed end-to-end payroll accounting, resource distribution, and operational budgets for heavy contracting deployments, ensuring strict auditing compliance.

Operations Manager at Zezone VIP Restaurant (2015-06 – 2015-12)

• Executive Search Acquisition: Hand-hired directly by the brand owner of Zezone VIP Restaurant, who actively scouted and approached me due to my reputation for driving outstanding sales and operational standards in the region.
• Operations Oversight: Orchestrated premium hospitality services, resource scheduling, high-profile relationship management, and service delivery standards.

MOD (Manager on Duty) & Junior Store In-Charge at Costa Coffee (2012-04 – 2015-10)

• Outperformed Store Leadership: Outperformed the active Store In-Charge in day-to-day operational efficiency, customer service satisfaction scores, and floor leadership.
• Strategic Career Refusal: Formally offered a promotion to Store In-Charge; strategically declined the promotion to accept higher-level, accelerated career-advancement invitations and operational roles with emerging luxury brands (Zezone VIP, Sun Cafe, and Maccayel).
• Eastern Region Top Sales Performance: Achieved the #1 sales volume record across the Eastern Region by introducing high-impact product discount structures to successfully recover and convert potential raw product waste into immediate liquid revenue.
• Corporate Policy Exemption: Initiated creative, high-profit commercial tactics; strategies were officially backed by corporate leadership due to massive, sustained user sales increases.
• Training Framework Blueprint: Created and implemented the organization's core training standards, ensuring strict operational alignment across baristas, service staff, and branch supervisors.
• Executive Commendations: Received personal, handwritten commendations from Tom Edgar (Managing Director of APAC & Global Retail) for exceptional hospitality, standard-setting customer engagement, and floor leadership.

Technical Support at Over Drive Computer Consultants (2009-01 – 2011-12)

Technical Support roles specializing in infrastructure troubleshooting and data integrity networks.

Technical Support at Silver Star Parcel Transit (2005-01 – 2008-12)

Technical Support roles specializing in infrastructure troubleshooting and data integrity networks.

Professional Course in The Science of Cooking – HarvardX