Ahmed Jirdeh

To achieve a prosperous career in the field of Information Technology and Business Administration.

Business Intelligence & ICT Support Officer at BELPHY (2025-09 – Present)

• Manage data retrieval and analysis for potential and existing clients.
• Provide insights and recommendations for suitable software solutions tailored to client needs.
• Support ICT-related tasks and troubleshooting as may be reasonably required.
• Prepare reports and documentation on findings and recommendations.

ICT Project Specialist at UN-HABITAT (2024-09 – 2025-01)

• Develop project management tools.
• Ensure effective functioning of projects tracking database on SharePoint, to ensure data is available.
• Develop data visualization tools.
• Act as liaison between Somalia Programme and UN-Habitat ISS on ICT related issues.
• Provide advice on hardware related procurement issues.
• Setting up new users accounts and profiles while Liaising with ICTS Support team.
• Installing and configuring computer hardware operating systems and applications.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
• Liaise with UNON ICTS to fast track their intervention, whenever necessary.
• Provide support to Video Teleconferencing support to SP including Skype and WebEx sessions.
• Act as CIMS focal point: enter data from the UN-Habitat Somalia programme into the database and extract information from data base when needed.

ICT Project Assistant at UN-HABITAT (2024-02 – 2024-09)

• Performs a wide range of office support and ICT functions.
• Ensure effective functioning of projects tracking database on SharePoint, to ensure data is available.
• Support the Somalia Programme in developing project management tools.
• Support in developing data visualization tools.
• Conduct research and literature review on critical thematic issues.
• Support the design of project management tools using information technology.
• Support the Somalia Programme in designing and implementing of Microsoft PowerBI.
• Support the Somalia Programme with the drafting and visualization of presentations and concept notes.
• Support the design and delivery of knowledge exchange mechanisms between programmes and projects.
• Setting up new users' accounts and profiles for the Somalia Programme.
• Installing and configuring computer hardware operating systems and applications.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
• Performs other duties as assigned.

Programme Management (intern) at UN-HABITAT (2023-07 – 2023-12)

• Assist in programme development through research, analysis, and presentation of critical issues.
• Support the Somalia Programme in developing project management tools.
• Support in developing data visualization tools.
• Conduct research and literature review on critical thematic issues.
• Support the design of project management tools using information technology.
• Support the Somalia Programme in designing and implementing of Microsoft PowerBI.
• Support the Somalia Programme with the drafting and visualization of presentations and concept notes. Coordinate data collection, verification, consolidation, organization, and submission from partners and stakeholders.
• Keep track/follow up on schedules, deadlines, and action points for various projects.
• Coordinate data collection, verification, consolidation, organization, and submission from partners and stakeholders.
• Support the design and delivery of knowledge exchange mechanisms between programmes and projects.

Marketing Manager at HORN OF AFRICA ENERGY (2018-05 – 2023-07)

• Introduced clean and environmentally friendly cooking solution into the marketplace.
• Imported a twenty feet mixed load container consisting of cooking stoves, accessories, and associated cooking fuel. The consignment originated from South Africa and have been introduced and distributed to several retailers.
• Managed to import another consignment of modern, affordable, efficient, clean burning and durable paraffin/kerosene cooking stoves from China.
• Collaborated with the local government of Hargeisa city to increase awareness of clean cooking.
• Engaged with the Ministry of Environment which currently encourages the diversification of energy sources in the country, with special emphasis on renewables, and has been very helpful in our venture. Among the benefits which we gained from the ministry was an import tax exemption which is currently a policy of the Government of Somaliland.
• Prepared financial and non-financial reports indicating the performance of the company.

Reporting and Marketing Analyst at TREK AFRIKA HOLIDAYS LTD (2012-02 – 2018-12)

• Facilitated clients in booking and paying for their travel itinerary from the convenience of their home or office. This included airline tickets and hotel accommodation among others.
• Developed a business plan and financial projections for three years to present to venture capital firms for capital injection and mentorship. This was done in conjunction with a third-party consultant.
• Collaborated with Sabre Corporation on travel technology and online support.
• Extracted data from the online booking system and prepared reports with Excel and other database software.
• Designed and distributed brochures, fliers and other advertising material to potential customers and business partners.

Proprietor at PROPRIETOR of SMALL-SCALE COMMERCIAL AGRICULTURE (2017-01 – 2018-12)

This was a commercial partnership between an expert in watermelon farming and me. The consultancy operates in the wider East African region. This partnership has enabled me to gain knowledge in small commercial enterprises and the operational skills to manage SMEs. Furthermore, this is a long-term project concept that will boost food production by smallholder farmers.

Research Initiative on Waste-to-Energy at POLUCON SERVICES (KENYA) LIMITED (2015-01 – 2015-12)

• Research was undertaken to assess options for turning waste-to-energy.
• A sample analysis of municipal solid waste of Hargeisa dumpsite has been conducted.
• A test result and report were produced.

Web Designer and Developer (Internship) at Loresho Digital Centre (2011-01 – 2011-12)

Worked for Loresho Digital Centre on an internship basis. Loresho is a firm that deals with providing 21st century digital solutions. I held the position of Web designer/developer.

• Undertook web and graphic designing for various clients.
• Reporting accomplished tasks and deliverables.

Various at University Assignments (2006-01 – 2011-12)

During university, I worked on a few small ventures where I learned a great deal on the inner workings of businesses and what it takes to establish and grow companies.

• Created a complete I.T. system for Property World Limited Company. The interactive website has assisted Property World in reaching a wide number of audiences and further increased their business of selling, renting, and leasing property.
• Due to my frequent presentations at AUSI, I gained experience in how to effectively communicate and engage with a wide audience.
• I'm a good team-player, the essence of teamwork is important in work-life, and I personally worked with numerous teams.

Master of Business Administration in MBA – United States International University-Africa (2021-01 – 2022-12)

Bachelor of Information Technology in Information Technology – Edith Cowan University (2007-01 – 2011-12)

Certificate in Web Design – M.D.I Computer Training College (2006-01 – 2006-12)

Certificate in Industrial Electronic and Trouble shooting – Feltech Training Centre (2016-01 – 2016-12)

Certificate in Entrepreneurship Essentials – Harvard Business School Online (2020-01 – 2020-12)

Certificate in Investing in Agribusiness Primary Production Programme – Strathmore University (2021-01 – 2021-12)

O Level in IGCSE – WEBZ TUITION / BROOKHOUSE SCHOOL (2005-01 – 2006-12)

10th Grade – GREEK COMMUNITY SCHOOL (2004-01 – 2005-12)

9th Grade – AL MA'ARIFA INTERNATIONAL SCHOOL (2003-01 – 2004-12)