Alex Kanyi

Dynamic Sales & Marketing Executive with a proven track record in driving revenue growth, market expansion and customer engagement. Skilled in combining sales execution with marketing strategies to generate leads, build brand visibility and increase conversion rates. Experienced in developing go-to-market strategies, managing customer relationships and executing targeted campaigns that align with business objectives.

Adept at identifying market opportunities, analyzing customer behavior and delivering tailored solutions that enhance customer experience and business performance.

Territory Sales Manager - Poa Internet

(2024-10)

• Leading a team to consistently achieve and exceed monthly sales targets through structured sales strategies and customer engagement.
• Driving consultative selling by understanding customer needs and recommending suitable solutions.
• Coaching team members on closing techniques, objection handling and customer experience.
• Improving lead conversion rates through personalized sales approaches and relationship building.

Field Sales Representative - Poa Internet

(2023-08 - 2024-09)

• Consistently exceeded monthly sales targets through strategic customer engagement.
• Strengthened relationships with clients, ensuring customer retention and referrals.
• Demonstrated ability to quickly learn product features and confidently present value to customers.
• Assisted in team collaboration and knowledge sharing, contributing to overall team success.

Field Manager - Jaynet Telecommunication

(2022-07 - 2023-07)

• Managed daily team performance, ensuring adherence to operational guidelines.
• Fostered a collaborative environment, promoting efficiency and accountability.

Network Engineer Team Lead - Super Source Global LTD

(2021-11 - 2022-07)

• Led projects from inception to completion, aligning with customer and company objectives.
• Trained and developed new employees into competent team leaders.

Network Engineer / Project Manager - Duo Solution LTD

(2020-03 - 2021-08)

• Promoted to Project Manager, leading a team in executing technical installations.
• Streamlined project management processes, ensuring timely completion and adherence to quality standards.
• Mentored junior technicians, instilling a strong customer-focused mindset.

Network Technician - Go Sky Limited

(2019-08 - 2020-03)

• Installed network infrastructure and wireless routers for Poa Internet.
• Conducted regular maintenance and provided reports on network health.
• Handled customer service issues, minimizing escalations.

Salesperson - Njambi Boutique

(2015-12 - 2017-09)

• Delivered personalized customer service, driving increased sales and satisfaction.
• Managed transactions and inventory control.
• Sourced rare merchandise to fulfill specific customer requests.

Diploma - Information & Communication Technology - Kiambu National Polytechnic