Public Relations | Customer Service Professional
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Content creation and customer service are my passions. I have combined experience in these fields, where I have delivered exceptional results for various organizations.
As a communications officer, I developed and implemented communication strategies, produced engaging content for social media, and established a strong online presence for organizations such as Happy's Fresh Bakes and Crystalyn Media. I also have a degree in public relations from Daystar University, where I learned the fundamentals of advertising and applied communication.
As a customer service specialist, I handled over 200 technical and informational solar product inquiries daily through the company's call and messaging system, resulting in high customer satisfaction ratings and sales leads for RUH Solar. I also provided real-time customer support through the Citizen app, alerting 5000+ people in the US daily of notable and potentially dangerous events happening near them using location data. I have honed my skills in active listening, problem-solving, and conflict-resolution, as well as my technical expertise and communication skills.
I am a natural empath, who is adept at working both independently and as part of a team to provide efficient and effective solutions. My ultimate goal is to become a valuable mutual asset in a highly rewarding career, where I can use my skills and knowledge for organizational and personal growth.
Content creation and customer service are my passions. I have combined experience in these fields, where I have delivered exceptional results for various organizations.
As a communications officer, I developed and implemented communication strategies, produced engaging content for social media, and established a strong online presence for organizations such as Happy's Fresh Bakes and Crystalyn Media. I also have a degree in public relations from Daystar University, where I learned the fundamentals of advertising and applied communication.
As a customer service specialist, I handled over 200 technical and informational solar product inquiries daily through the company's call and messaging system, resulting in high customer satisfaction ratings and sales leads for RUH Solar. I also provided real-time customer support through the Citizen app, alerting 5000+ people in the US daily of notable and potentially dangerous events happening near them using location data. I have honed my skills in active listening, problem-solving, and conflict-resolution, as well as my technical expertise and communication skills.
I am a natural empath, who is adept at working both independently and as part of a team to provide efficient and effective solutions. My ultimate goal is to become a valuable mutual asset in a highly rewarding career, where I can use my skills and knowledge for organizational and personal growth.
Bachelor of Arts in Public Relations
