Alpha Masaf

Versatile Project Manager with over 20 years of experience coordinating projects across construction, fintech/mobile wallet rollouts, events and exhibitions, indoor entertainment operations, coffee processing, and community development. Skilled in planning, stakeholder coordination, vendor and contractor management, budgeting, procurement follow-up, risk control, field execution, documentation, and management reporting. Known for bringing structure to complex operational environments, aligning cross-functional teams, and ensuring projects are delivered safely, on time, within budget, and to stakeholder expectations.

Project Manager - Royal Axis Builds Ltd - Nairobi, Kenya

(2026-03)

• Manage construction projects from planning and mobilisation through execution, handover, and close-out.
• Coordinate site teams, subcontractors, suppliers, consultants, quantity surveyors, engineers, and client representatives to ensure smooth project delivery.
• Prepare project schedules, work plans, procurement trackers, progress reports, risk registers, and site coordination updates.
• Monitor timelines, budgets, material requirements, labour allocation, subcontractor performance, and daily site progress.
• Support procurement by raising material requests, reviewing supplier quotations, following up deliveries, and ensuring materials are available according to project schedules.
• Conduct site visits to track progress, resolve issues, verify workmanship, and ensure work aligns with drawings, specifications, and client requirements.
• Manage project documentation including RFIs, site instructions, variation requests, inspection records, delivery notes, meeting minutes, and handover files.
• Coordinate health, safety, and quality requirements through approved procedures, inspection checklists, and corrective action follow-up.

Project Manager - RBW Fintech Services / bWallet - Manama, Bahrain

(2018-09 - 2025-12)

• Managed fintech implementation projects covering merchant onboarding, mobile wallet adoption, POS terminal deployment, field support, and payment service activation.
• Coordinated rollout activities between sales teams, technical support, merchants, payment partners, field agents, and client stakeholders.
• Oversaw merchant acquisition workflows including lead allocation, onboarding schedules, documentation follow-up, training, activation, and post-launch support.
• Managed POS/payment hardware deployment by coordinating device installation, configuration, testing, troubleshooting, and merchant handover.
• Tracked progress across merchant sign-ups, activation rates, installation status, issue resolution, field-team performance, and support escalations.
• Prepared project plans, rollout schedules, risk logs, stakeholder updates, operational dashboards, and management reports.
• Worked with technical teams to resolve payment acceptance issues, device failures, app-related support cases, transaction errors, and merchant service requests.
• Improved rollout control by standardising onboarding checklists, field reporting templates, issue trackers, and merchant activation follow-up processes.

Project Manager - Operations & Events - Jump Up Trampoline Park, Ramli Mall - Bahrain

(2017-11 - 2018-08)

• Managed operational projects for an indoor trampoline and family entertainment facility, including event bookings, safety procedures, maintenance schedules, promotions, and customer-flow improvements.
• Coordinated birthday parties, school visits, group bookings, themed events, and promotional campaigns with front-desk teams, supervisors, mall management, vendors, and customers.
• Oversaw daily readiness by tracking staffing, equipment checks, cleaning schedules, safety inspections, and issue resolution.
• Supported maintenance and repair projects for trampoline zones, padding, netting, play areas, signage, AV systems, and customer-facing facilities.
• Prepared project plans, task trackers, vendor follow-ups, incident logs, event schedules, and management reports.
• Worked with marketing and operations teams to improve footfall, customer experience, booking processes, and event execution.

Project Manager - Milad Marketing & Promotions W.L.L / Milad Marketing - Bahrain

(2016-03 - 2017-09)

• Managed end-to-end delivery of marketing, events, exhibitions, brand activation, and promotional projects for corporate clients across the Gulf market.
• Coordinated project scopes, timelines, budgets, vendor quotations, production schedules, client approvals, and on-site execution plans.
• Oversaw exhibition stands, signage, displays, branding, and event setups from concept and design approval through production, installation, and dismantling.
• Worked with creative teams, suppliers, fabricators, printers, AV teams, logistics providers, venue teams, and client stakeholders to ensure smooth delivery.
• Prepared project plans, cost estimates, work-back schedules, risk trackers, client status updates, and post-event/project reports.
• Managed supplier and contractor performance to ensure production quality, deadline adherence, site safety, and cost control.
• Tracked project budgets, procurement requests, supplier invoices, client variations, and final project close-out documentation.

Project Manager - Premier Coffee Factory - Kenya

(2008-06 - 2016-01)

• Managed end-to-end factory improvement projects across coffee processing, storage, dispatch, equipment maintenance, and operational reporting.
• Improved coordination between production, procurement, stores, logistics, and quality teams by introducing structured project trackers, weekly review meetings, and clearer task ownership.
• Reduced processing bottlenecks during peak season by improving scheduling around cherry intake, pulping, drying-bed allocation, and dispatch readiness.
• Strengthened coffee-lot traceability by improving documentation from farmer delivery through processing, drying, grading, storage, and dispatch.
• Oversaw supplier and contractor activities for equipment repairs, facility upgrades, and operational support services against agreed timelines and budgets.
• Supported quality-control improvements by standardising handling procedures, moisture-check records, batch tracking, and storage documentation.
• Prepared management reports covering project progress, operational risks, budget status, procurement needs, and pending action items.

Project Manager - Community Development - Life In Abundance International - Kenya

(2002-03 - 2008-05)

• Managed community development projects delivered through local church and community partners across health, education, livelihood, and social transformation programs.
• Coordinated project planning, implementation schedules, field activities, budgets, partner follow-ups, and reporting requirements.
• Worked with church leaders, community groups, field officers, trainers, beneficiaries, suppliers, and internal program teams to ensure smooth project delivery.
• Prepared project work plans, activity calendars, budgets, procurement requests, risk logs, progress reports, and donor/program documentation.
• Supported livelihood and economic empowerment activities, including community training, small-enterprise support, savings groups, and income-generation initiatives.
• Coordinated education, child/youth support, and health outreach activities, including beneficiary tracking, community engagement, awareness sessions, and reporting on outcomes.
• Monitored project progress through field visits, partner check-ins, beneficiary feedback, activity reports, and performance indicators.
• Maintained project documentation including attendance records, budgets, receipts, field reports, beneficiary records, impact stories, and management updates.