Amos Kiplangat

Results-driven sales and client engagement professional with experience in outbound calling, customer acquisition, and relationship management. Experienced in handling high-volume call environments, including 150+ outbound calls daily, cold calling, lead engagement, and objection handling. Strong persuasive communication skills with the ability to work effectively under KPIs, sales targets, and performance metrics.

Adept at building rapport, converting opportunities, and maintaining professional customer interactions in fast-paced environments.

Outbound Sales / Client Engagement - 4G Capital

• Conducted 150+ outbound calls daily in a target-driven environment.
• Performed cold calling and client outreach to engage prospects and generate opportunities.
• Applied strong objection-handling and persuasion techniques to maintain engagement and improve conversions.
• Worked consistently with KPIs and performance targets while maintaining professional communication.
• Built rapport with clients and maintained effective follow-up communication.
• Demonstrated resilience, adaptability, and strong interpersonal skills in a fast-paced setting.

Cashier / Customer Sales Support - Kolu Wines & Spirits

(2024-05 - 2025-01)

• Delivered customer-focused sales support and promoted products through effective communication.
• Processed transactions accurately and maintained accountability in daily sales operations.
• Engaged customers, recommended products, and supported upselling opportunities.
• Maintained organized records and ensured smooth customer service operations.

Sales Representative - Zenko Kenya Limited

(2022-05 - 2022-11)

• Promoted products and converted sales opportunities through direct customer engagement.
• Strengthened customer relationships and coordinated service delivery.
• Maintained sales records and supported revenue generation efforts.

Bachelor of Arts - Mathematics & Economics - Chuka University (2020 - 2024)