Amos Kirui

ICT Professional with specialized expertise in network administration, cybersecurity infrastructure, and technical support

Talent

NairobiMember since August 10, 2026

LAN/WAN ConfigurationRouting Protocols (OSPF, EIGRP, BGP)VLAN SegmentationSubnettingTCP/IP SuiteNetwork Security ArchitectureFirewall ConfigurationWireshark Traffic Analysis

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LAN/WAN ConfigurationRouting Protocols (OSPF, EIGRP, BGP)VLAN SegmentationSubnettingTCP/IP Suite

About

Highly motivated and analytical ICT Professional with specialized expertise in network administration, cybersecurity infrastructure, and technical support. Equipped with advanced technical hands-on capabilities across enterprise routing, switching, advanced system troubleshooting, and hardware/software optimization. Proven track record of managing service level agreements (SLAs), resolving complex technical escalations, and driving customer satisfaction in dynamic corporate environments.

Experience

Support Engineer - ICT Authority

(2026-01)

Monitor enterprise network infrastructure proactively to ensure optimal uptime and perform complex network troubleshooting.
Manage, log, and resolve critical technical escalations efficiently while strictly maintaining strict Service Level Agreements (SLAs).
Lead commercialization initiatives to optimize service delivery, streamline documentations, and drive technical compliance.
Perform advanced computer hardware upgrades, preventative system maintenance, printing/photocopy network setups, and technical document handling.

Data Entry Clerk - KEDOWA NCPB

(2023-01 - 2025-12)

Managed database operations, ensuring strict data integrity, digital archiving, and high-volume data verification.
Generated operational metrics, analyzed systemic logs, and generated structured technical reports for management review.

Double Checking Officer - Hipora B/S Solution

(2023-02 - 2024-07)

Oversaw high-security camera room controls and managed front-end operational risk prevention systems.
Enforced rigorous loss control policies and audited point-of-sale activities to secure corporate organizational assets.

Sales Assistant - Power Star Supermarket

(2021-01 - 2023-05)

Provided frontline customer service support, resolving product inquiries, and optimized shop floor inventory flows.

ICT Assistant - Huduma Centre

(2020-01 - 2021-12)

Delivered technical support for core ICT infrastructure operations and resolved hardware/software system challenges.
Assisted citizens directly in navigating government digital service platforms, elevating public technical digital literacy.