Amos Maina

Motivated and technically capable Information & Communication Technology professional with Diploma-level training in ICT and practical experience in IT support, technical troubleshooting, data management, computer systems, digital applications and information systems. Experienced in providing day-to-day technical assistance, supporting users, managing digital records, performing data entry, maintaining operational logs, preparing reports and supporting online communication systems within a professional government-office environment. Demonstrated software development capability through the design and development of a three-tier Proof of Evidence Management System incorporating multiple user roles, authentication, password management, document submission, review and approval workflows, administrative controls and information management functionality.

Combines IT support capability with software and web development knowledge, enabling an understanding of both the technical infrastructure and applications used by organizations. A fast learner, analytical problem solver and collaborative team member with a strong interest in IT support, systems administration, website management, information systems and software development.

ICT SUPPORT & DATA MANAGEMENT ATTACHÉ at Naivasha Probation Office

Completed a three-month industrial attachment within a professional government environment, gaining practical experience in ICT support, data management, digital systems, office technology and technical assistance.

• Provided day-to-day ICT and technical support to staff, assisting with routine computer and technology-related issues.
• Supported the operation and use of computer systems required for daily office activities.
• Performed accurate data entry and updating of records relating to both High Court and Lower Court activities.
• Maintained and updated data-entry logs and operational records, ensuring information was accurate and current.
• Assisted with the management of official email correspondence and digital communication.
• Prepared, formatted and maintained reports and official documents using Microsoft Office applications.
• Provided technical support for online meetings and digital communication sessions.
• Assisted in monitoring and updating information relating to court sessions and office activities.
• Supported staff with routine technical issues involving computers, software and digital systems.
• Maintained organized digital information and assisted in ensuring records were properly updated.
• Worked carefully with official information while maintaining accuracy, confidentiality and professionalism.
• Collaborated with staff to resolve administrative and technology-related challenges.
• Gained practical exposure to the use of technology to support business and institutional operations.

Diploma in Information & Communication Technology (ICT) – THE NAIROBI NATIONAL POLYTECHNIC (2025 – 2026)

Diploma – Module II in Information & Communication Technology (ICT) – THE NAIROBI NATIONAL POLYTECHNIC (2026 – 2026)

Diploma – Module I in Information & Communication Technology (ICT) – THE NAIROBI NATIONAL POLYTECHNIC (2025 – 2025)

Certificate – Level II in Information & Communication Technology (ICT) – THE NAIROBI NATIONAL POLYTECHNIC (2024 – 2024)

Certificate – Level I in Information & Communication Technology (ICT) – THE NAIROBI NATIONAL POLYTECHNIC (2023 – 2023)

Kenya Certificate of Secondary Education (KCSE) – MAGEREZA ACADEMY (2018 – 2021)