Angel Wanyi

IT Support and Computer Technology graduate with hands-on experience in technical support, hardware and software troubleshooting, networking, customer support, and computer instruction. Skilled in Windows, Linux, Java, JavaScript, SQL, Git, and Microsoft Office/Google Workspace. Recognized for strong problem-solving, communication, and adaptability, and seeking opportunities in IT Support, Help Desk, Technical Support, AI Training, and related remote roles.

Service Attendant - Wasoko

(2024-04 - 2024-11)

• Guided retailers in using the Wasoko platform.
• Resolved customer complaints and platform-related issues.
• Tracked and confirmed customer orders.
• Delivered professional customer support.

Computer Teacher - Green Angels Academy Umoja

(2023-01 - 2023-11)

• Delivered computer studies lessons.
• Conducted practical computer laboratory sessions.
• Maintained student progress records and collaborated with staff.

IT Intern - Compnet Advisory Systems

(2022-01 - 2022-04)

• Provided first-level technical support.
• Installed and configured operating systems and software.
• Troubleshot hardware, software and network issues.
• Performed system maintenance, antivirus scans and backups.
• Supported Microsoft Office and Google Workspace users.

Bachelor of Science - Computer Technology - Meru University of Science and Technology (2018 - 2024)