Anna Gathoni

Results-driven Data Operations and IT professional with over 7 years of experience in AI data annotation, data entry, quality assurance, team leadership, administrative support and data management. Promoted to Team Lead after consistently exceeding quality and productivity targets. Currently developing expertise in Data Analysis using Microsoft Power BI.

Data Operations Specialist / Team Lead at CloudFactory (2018-12 – 2025-09)

• Processed, validated and enriched high-volume datasets with exceptional accuracy.
• Led and mentored a team of eight members while monitoring quality and productivity.
• Collaborated with project managers to improve workflow efficiency.
• Maintained strict confidentiality of client information.
• Consistently exceeded project quality and productivity targets.
• Trained new team members and supported continuous process improvement.

Content Writer & Social Media Marketer at Absolute Flooring Ltd / Teledyne Enterprise Ltd (2020-01 – 2021-12)

• Created engaging website, blog and marketing content.
• Managed Facebook, Instagram and other social media platforms.
• Developed and scheduled content calendars.
• Responded to customer enquiries and increased audience engagement.
• Conducted market and competitor research.
• Collaborated with graphic designers to create promotional materials.
• Prepared marketing reports and recommended campaign improvements.
• Updated website content and ensured consistency across digital platforms.

Assistant Event Organizer (2017-01 – 2017-12)

• Coordinated corporate events, managed vendors, logistics and client communication while ensuring successful event execution.

Diploma in Music – Kenyatta University (2014-01 – 2017-12)

International Computer Driving License in ICDL – Shalom Institute (2016-01 – 2016-12)

Certificate in Computer Packages – Thika Institute of Business Studies (2014-01 – 2014-12)

KCSE – Carmel Girls Secondary School (2010-01 – 2013-12)

KCPE – Riara Group of Schools (2001-01 – 2009-12)