Arthur Oduor

Customer-focused professional with experience in client engagement, sales, and community-based programs. Skilled in communication, problem-solving, and building strong customer relationships. Proven ability to handle customer inquiries, resolve issues, and meet targets in fast-paced environments.

Nairobi Enterprise Limited (2025-08 – 2026-06)

• Ordering drugs and medical supplies from approved suppliers
• Checking quality, expiry dates and quantity of drugs received
• Monitoring stock levels to avoid shortages or overstocking
• Preparing procurements reports for management
• Planning and forecasting medicine and medical supply needs

Sales Representative at Jumbo Supermart Limited (2020-01 – 2022-12)

• Assisted customers with product selection and inquiries
• Resolved customer complaints and ensured satisfaction
• Maintained strong relationships with clients
• Identified and reached out to potential customers
• Achieved sales targets and improved revenue

CIHEB Kenya (2023-10 – 2025-07)

• Delivered sessions to program beneficiaries
• Maintained attendance and participant records
• Referred clients to relevant services
• Prepared reports and documentation

LVCT Health Kenya (2017-01 – 2019-12)

• Engaged clients in community programs
• Conducted home visits and follow-ups
• Managed safe spaces and client feedback
• Maintained accurate records and reports

Kenya Certificate of Secondary Education (2003-01 – 2006-12)

Kenya Certificate of Primary Education (1994-01 – 2002-12)

Computer Packages – Emmanuel Computer College (2009-01)