Ashley Wangari
Technical support analyst
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About
Multi skilled professional with foundational training in Information Technology, complemented by 3 years’ experience in Technical support and web development with experience in JavaScript, CSS, MySQL and ReactJS data entry, Network and administration and database management. Proficient in Data analysis and Research and Power BI
Experience
Research ICT Assistant
Kenya Medical Research Institute (KEMRI) May 2022 – July 2022
Key Achievements and Responsibilities:
*Conducted interviews in the field to get detailed information straight from the members of the community
*Recorded and analyzed the data collected while keeping meticulous reports using the KEMRI database
*Maintained accurate records of interviews and safeguarded the confidentiality of the subjects
*Liaised with medical and research communities to suggest actionable solutions to cultivate high-quality healthcare through data analysis and data visualization
*Collaborated with multidisciplinary specialists to research and develop solutions to address the issues members of the community faced due to COVID-19
*Attend project meetings, prepare reports and presentations.
Transcriber(Volunteer) September 2021 – October 2021
KEMRI
Project Title: Universal Health Care.
Key Achievements and Responsibilities:
- I assisted in creating accurate written versions of audio or video recordings from interviews and focus group discussion conducted in the field
- Reviewed and edited drafts of written transcriptions and identified inconsistencies.
- Submitting work to project manager for review.
Kenya Medical Research Institute (KEMRI)
May 2019 – September 2019, October 2020 – November 2021
Key Achievement and Responsibilities:
- Data management and analysis for the IT Department records, and affiliated records in the institution
- Developing and maintaining technology integration where needed, with use of programming languages like CSS, JavaScript
- Facilitated in organizing training programs and seminars held in the IT department.
*Assisted in conceptualizing solutions and Implementing suitable designs for the official ERP systems that would be used by over 500 staff members in the organization
- Increased office organization by developing a more efficient filing system and customer database protocols
- Facilitated in Network administration support and maintenance including installation and WAN and LAN Set up.
- Monitoring and troubleshooting technical and data issues, institution’s performance for staff members
- Active directory Operations, like account creation, password maintenance, domain operations and Service Management.
NHP (Nutrition and Health Program Plus) February 2019 – April 2019
Key Achievements and Responsibilities:
- Managed the reconciliation of data collected by research officers from paper form to digital form
- Assisted in implementation of project activities in accordance with the work plan
- Prepared administrative documents
- Coordinated follow up mailing and telephone calls to ensure retention of study participants
- Maintained a meticulous filing system and records management system
- Provided first class communication and collaboration within coworkers in and out of the field
- Generate, compile and send weekly reports
Education
2021: Bachelor of Science in Information Technology- JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY (JKUAT)