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Ayuma Sore

Ayuma Sore

Front Office Manager & Customer Service Specialist

Talent
Nairobi, Nairobi Area450 KES/hourMember since May 15, 2023
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About

Experienced professional with over 5 years of hands-on experience in Front Office Operations and Client Service. Skilled in Client Relations, Sales & Digital marketing, Working with Investors, Writing, Project Management, and Research. Strong administrative professional with an Economics and Statistics focus in Applied Economics from the University of Nairobi.

Experience

  • Taking care of the Office, making sure the office is a pleasant, welcoming and effective place to work
  • Meet and greet the guests visiting our office and direct them accordingly as well as notify staff of their arrival
  • Communicating with the landlord, cleaners, Internet providers, security company and solving office space related problems
  • Ordering office supplies and refreshments.
  • Collecting and organizing packages, mail, invoices, receipts and forwarding them to correct stakeholders (including opening, scanning, and archiving the sensitive documents
  • Helping with Office related admin tasks
  • Help to organize events and celebrations for teams.
  • Support employees on-boarding and off-boarding.
  • Social Media Marketing.
  • Successful & steady employment record professionally providing general support to the accounting department.
  • Professional management of expense reports and reimbursements.
  • Entering financial transactions into databases, reconciling invoices, and prowess in bookkeeping procedures.
  • Overseeing accounts payable and receivable, tracking spending, and creating detailed reports.
  • Improving workflow processes and department efficiency.
  • Excellent task organization, and time management. 
  • Written & verbal communication skills, coupled with the flexibility and experience required to adjust to rapidly changing schedules and shifting priorities.
  • Problem-solving and ability to quickly learn new systems.
  • Experience in a variety of software such as Microsoft and QuickBooks.

Education

Economics and Statistics major, focused on Applied Economics from the University of Nairobi.

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