Ayuma Sore
Front Office Manager & Customer Service Specialist
Talent
Nairobi, Nairobi Area450 KES/hourMember since May 15, 2023
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About
Experienced professional with over 5 years of hands-on experience in Front Office Operations and Client Service. Skilled in Client Relations, Sales & Digital marketing, Working with Investors, Writing, Project Management, and Research. Strong administrative professional with an Economics and Statistics focus in Applied Economics from the University of Nairobi.
Experience
- Taking care of the Office, making sure the office is a pleasant, welcoming and effective place to work
- Meet and greet the guests visiting our office and direct them accordingly as well as notify staff of their arrival
- Communicating with the landlord, cleaners, Internet providers, security company and solving office space related problems
- Ordering office supplies and refreshments.
- Collecting and organizing packages, mail, invoices, receipts and forwarding them to correct stakeholders (including opening, scanning, and archiving the sensitive documents
- Helping with Office related admin tasks
- Help to organize events and celebrations for teams.
- Support employees on-boarding and off-boarding.
- Social Media Marketing.
- Successful & steady employment record professionally providing general support to the accounting department.
- Professional management of expense reports and reimbursements.
- Entering financial transactions into databases, reconciling invoices, and prowess in bookkeeping procedures.
- Overseeing accounts payable and receivable, tracking spending, and creating detailed reports.
- Improving workflow processes and department efficiency.
- Excellent task organization, and time management.
- Written & verbal communication skills, coupled with the flexibility and experience required to adjust to rapidly changing schedules and shifting priorities.
- Problem-solving and ability to quickly learn new systems.
- Experience in a variety of software such as Microsoft and QuickBooks.
Education
Economics and Statistics major, focused on Applied Economics from the University of Nairobi.