Babra Wanjiru

Organized and detail-oriented administrative professional with over three years of experience in healthcare administration, records management, data entry, financial documentation and front-office operations. Experienced in maintaining physical and electronic records, verifying and updating information, document filing, data accuracy, confidentiality and administrative support. Holds a Diploma in Accounting and Finance and ALX Virtual Assistant Certificate.

Proficient in Microsoft Office and Google Workspace.

Receptionist / Cashier – Locum - AAR HEALTHCARE - Nairobi, Kenya

(2022-07)

• Provide administrative and front-office support in a busy healthcare environment.
• Register patients and accurately capture, update and verify information in electronic systems.
• Maintain and organize patient documentation and records for easy retrieval.
• Verify insurance eligibility and supporting documentation using digital platforms, including Cigna.
• Process invoices, receipts, payments and related financial documentation accurately.
• Review records and documents for completeness and accuracy before processing.
• Handle confidential patient, financial and insurance information in line with data-protection requirements.
• Retrieve authorized records and coordinate information with clinical, finance and insurance departments.
• Support insurance documentation and claims processes.
• Manage high volumes of records and requests while maintaining accuracy and professionalism.

Cashier / Billing Assistant - NAIROBI WOMEN'S HOSPITAL - Nairobi, Kenya

(2022-05 - 2024-06)

• Maintained accurate patient billing, financial and supporting administrative records.
• Entered and verified patient and billing information to ensure data accuracy.
• Prepared invoices, receipts and payment documentation.
• Reconciled daily transactions and identified discrepancies for correction.
• Organized and maintained supporting documents for financial transactions.
• Handled confidential patient and financial information professionally.
• Worked with finance, reception, clinical and insurance teams to resolve documentation issues.

Stock Control Officer - HIPORA BUSINESS SOLUTIONS

(2021-07 - 2022-03)

• Maintained and updated physical and electronic inventory records.
• Entered, verified and reconciled stock data and identified discrepancies.
• Organized supporting documents and maintained accurate filing systems.
• Prepared inventory reports and administrative records.
• Used Microsoft Office to manage and analyze business information.

Diploma - Accounting and Finance - Zetech University