Beatrice Kung'u

Detail-oriented Virtual Assistant with experience in customer service, administrative support, scheduling, record management, data entry, Google Workspace, Microsoft Office, Canva, and remote collaboration.

Beauty Technician at Self-Employed (2024-11 – Present)

• Manage bookings, client records, payments, and social media promotion.

Customer Service & Cashier at Dafabet (2021-09 – 2024-04)

• Delivered customer support, processed transactions, reconciled cash, maintained records, and trained staff.

Customer Service & Cashier at Mozzart Bet (2019-10 – 2021-05)

• Supported customers, processed payments, and resolved issues.

Customer Service & Cashier at Betin Shop (2017-07 – 2019-09)

• Processed transactions and provided customer support.

Sales & Marketing Personnel at Fivean Company (2017-09 – 2017-11)

• Promoted products and supported sales.

Virtual Assistant Program – ALX Africa (2026)

Certificate in Financial Sales and Services – Generation Kenya (2018)

Certificate in Computer Packages – Our Lady of Mercy Vocational Training Centre (2017)

KCSE – Gikindu Girls' Secondary School (2016)