Bernard Mutua

Results-driven Web Developer and IT Support Specialist with hands-on experience in technical support, system troubleshooting, and development of web-based systems. Skilled in front-end and back-end technologies, network fundamentals, and database management. Demonstrates strong ability to configure systems, resolve user technical issues, and support ICT infrastructure. Seeking to contribute technical expertise in ICT support, systems administration, and infrastructure maintenance.

Freelance Web Developer & Systems Support at Self-Employed (2025-01 – Present)

• Designed and deployed dynamic websites for various organizations and businesses.
• Configured hosting environments, managed domains, and handled DNS setup.
• Implemented database integration (MySQL) and ensured system functionality.
• Performed system troubleshooting and resolved technical issues for clients.
• Optimized website performance and ensured responsive, cross-device compatibility.
• Gathered user requirements and translated them into functional digital solutions.

IT Support Intern at TCloud Business (2024-05 – 2024-10)

• Provided technical support to end users by diagnosing and resolving hardware and software issues.
• Installed and configured Windows-based computer systems and software applications.
• Troubleshot network connectivity issues including TCP/IP, DNS, and internet access.
• Supported user account setup, password management, and access control.
• Assisted in installation and configuration of ICT hardware devices.
• Performed routine system maintenance and updates to ensure optimal performance.
• Participated in system backup procedures and data protection practices.
• Documented technical incidents and solutions to improve ICT support efficiency.

Bachelor of Science in Computer Science – Kenyatta University (2025-07)

Kenya Certificate of Secondary Education – Nduluni High School (2016 – 2019)