Brian Macharia

Proficiency in installing, updating and configuring software applications, drivers, and updates on desktop systems. Strong interpersonal skills and customer-centric approach with the ability to provider effective support to end-users.

Data Entry Specialist at Landesa Organization Kenya (2025-06 – Present)

• Accurately entered and updated project-related data from physical documents, surveys, and field reports into the organization's database (e.g., Excel, Access, or a custom information system).
• Performed regular data verification and cleaning exercises to ensure the accuracy, completeness, and consistency of all entered information.
• Scanned, digitized, and indexed physical records, such as beneficiary forms and legal documents, to create an organized digital archive.
• Conducted quality control checks on collected data, identifying and flagging errors or inconsistencies for review by project staff.
• Maintained the integrity and confidentiality of all project and beneficiary data in compliance with organizational policies.
• Assisted in the compilation of data for the generation of weekly or monthly reports for project monitoring and evaluation (M&E) teams.
• Organized and maintained physical filing systems for source documents to ensure they were secure and easily retrievable.
• Performed regular backups of the database to prevent data loss.

ICT Intern at Kenya Pipeline Company (2022-05 – 2022-07)

• Respond to user requests for service, troubleshoot problems; i.e. network connectivity, software crashes, and printer malfunctions and help develop solutions.
• Support PC hardware components, desktop operating system software, and application software.
• Installation of ICT equipment such as new computers and peripherals and performed repairs to equipment as needed
• Assist in maintaining inventory records and documentation for equipment.
• Monitor antivirus management console and update and scan computers infected with spyware, adware, and/or viruses.
• Provide backup technical support for the network including router, firewall, and wireless access point, and monitor backup systems and procedures to ensure data security.
• Periodic printer maintenance such as head cleaning and alignment. Re-fill printer toner and cartridges.
• Set up equipment in the office including new accounts and profiles for all users and ensure all new equipment is functional before it is distributed.

ICT Intern at Pan Africa Christian (PAC) University (2020-01 – 2020-03)

• Support the IT team in maintaining hardware, software
• Perform software configuration on computers
• Assist with troubleshooting issues and provide technical support.
• Lay cables and wires for networks and ensure that they are in good working order
• Provide backup technical support for network including router, firewall, and wireless access point
• Provide users with ongoing assistance in their information technology problems.

Bachelor's in Information Technology – KCA University