Brian Mwiti
IT Support & Technical Services Professional
Hire this person
Send a job offer directly to this candidate
About
IT graduate (BSc Information Technology, Meru University of Science and Technology) with hands-on experience across IT support, hardware/software maintenance, network troubleshooting, and graphic design. Proven ability to keep systems running, resolve technical issues quickly, and support end users in fast-paced environments. Combines strong technical grounding with administrative and customer-service skills, and adapts easily across IT, design, and operations functions.
Experience
IT Support Assistant - Nkabune Technical Training Institute
(2024-03 - 2025-09)
Delivered first-line technical support to staff and students, resolving hardware, software, and network issues to minimize downtime.
- Installed, configured, and maintained computer systems and peripherals across the institution's ICT infrastructure.
- Diagnosed and resolved recurring system faults, improving equipment reliability and uptime.
- Guided staff and students through ICT tools and troubleshooting steps, strengthening digital literacy across the institute.
Graphic Designer & IT Support Technician - Uptown Media Company
(2021-01)
Produced graphic design assets for client and internal projects, supporting brand and marketing output.
- Maintained company computer systems and software, ensuring smooth day-to-day operations.
- Provided IT troubleshooting support, resolving technical issues for staff and clients.
- Managed social media platforms and supported digital marketing campaigns, contributing to client engagement.
- Delivered client-facing support, building strong customer relationships and repeat engagement.
Accounts Assistant - Fadhers Limited
(2025-10 - 2025-12)
Maintained accurate financial records and supported day-to-day bookkeeping.
- Prepared invoices, receipts, and payment documentation to support smooth transaction processing.
- Handled cash reconciliation processes with a strong focus on accuracy and accountability.
- Organized filing and documentation systems, improving retrieval efficiency for office records.
Education
Bachelor of Science - Information Technology - Meru University of Science and Technology (2021 - 2025)
Kenya Certificate of Secondary Education (KCSE) - Katheri Boys High School (2017 - 2020)
Kenya Certificate of Primary Education (KCPE) - Njukinjiru Primary School
