Maxwell Kiruja

Computer Security and Forensics graduate with hands-on experience configuring, maintaining, and troubleshooting LAN/WAN networks, servers, and connected end-user devices across ICT support, financial-services, and government environments. Skilled in network configuration and maintenance, connectivity troubleshooting, data security, and system installation, with a track record of keeping business-critical networks available and productive. Complements networking expertise with strong general IT support, database handling, and user training skills, plus a security-focused mindset built through formal training in computer forensics.

Brings strong problem-solving, communication, and teamwork to every technical assignment.

ICT Support (Network & Systems) - Royal Concept Travel

(2026-01 - 2026-08)

• Configured, monitored, and maintained office network connectivity to keep travel-booking systems, internet access, and business software running reliably for staff.
• Diagnosed and resolved connectivity, hardware, software, and printing issues, minimising downtime for day-to-day travel operations.
• Supported digital workflows including travel bookings, customer information handling, online communication, and document preparation over the office network.
• Set up new systems and peripherals on the network, applied updates, and enforced basic security controls (antivirus, access permissions).
• Maintained the organisation's online presence and technology-related business activities alongside professional customer and staff support.

IT Technician (Network Support) - Platinum Credit

(2024-01 - 2025-12)

• Supported and maintained network connectivity and routine infrastructure maintenance to keep office systems available and productive in a fast-paced financial-services environment.
• Diagnosed and resolved computer, printer, software, and connectivity problems for staff and users across the network.
• Installed, configured, and maintained computers, applications, peripherals, and other networked ICT equipment.
• Applied data-security practices at the network and endpoint level, including antivirus installation, configuration, and updates.
• Assisted users with computer applications and technical procedures, improving day-to-day adoption and reducing avoidable technical interruptions.

ICT / Computer Security & Forensics Attache - Ministry of Interior and Coordination of National Government, Office of the President

(2023-05 - 2023-08)

• Supported network management, including configuration and maintenance of computer networks in a government office environment.
• Provided technical support through troubleshooting, maintenance, and repair of networked computers and printers.
• Installed and configured new computers onto the network and supported users with day-to-day ICT tasks.
• Supported data-security activities through antivirus installation, configuration, and updates across networked machines.
• Trained and assisted staff in using computers and networked technology to perform their duties effectively.

IT / Smartphone Promoter - Itel/ tecno

(2018-11 - 2019-07)

• Demonstrated and explained smartphone products and connectivity features to customers, translating technical detail into clear benefits.
• Engaged customers professionally, answered technical product questions, and supported purchase decisions.

Bachelor of Science - Computer Security and Forensics - Jaramogi Oginga Odinga University of Science and Technology (2019-01 - 2024-03)

Kenya Certificate of Secondary Education (KCSE) - Chogoria Boys High School (2015-01 - 2018-11)