Bridget

CCNA-certified Cybersecurity professional with hands-on experience in SOC-style monitoring, log analysis, and incident triage. Trained under the Cybershujaa Microsoft ADC Security Engineer Program (Azure & Microsoft Security) and Afralti Cybersecurity Bootcamp. Experienced in detecting and investigating security alerts, analyzing network traffic, and supporting vulnerability management using tools such as Tenable and Qualys.

Strong foundation in networking (TCP/IP, DNS, HTTP/S), Linux/Windows systems, and threat detection using MITRE ATT&CK concepts.

Customer Success Engineer - Techmax Computer Solutions - Nairobi, KE

(2025-05)

• Deployed and configured network security and vulnerability management solutions (Tenable Security Center and Qualys) for new clients across virtualized on-prem and cloud environments during Proof-of-Concept (PoC) engagements
• Built and managed demo/simulated enterprise environments using ESXi and Proxmox to support client deployments and validate security configurations
• Troubleshot customer issues end-to-end through log analysis, remote debugging, system investigation, and network packet analysis using Wireshark
• Supported full customer onboarding lifecycle by guiding setup, resolving technical blockers, participating in client calls, and ensuring successful adoption
• Collaborated with Sales, Engineering, and Delivery teams to deliver technical presentations and resolve issues
• Authored technical documentation and installation guides to streamline deployments and support internal knowledge base

Data Analyst Intern - Nyeri County Referral Hospital (Engage Program) - Nyeri, KE

(2024-09 - 2024-11)

• Collaborated with IT and health records teams to digitize processes and troubleshoot data systems
• Performed data cleaning, analysis, and visualization to support operational decision-making

Bachelor of Science - Computer Science - Dedan Kimathi University of Technology (2021-10 - 2024-12)