Caroline Kibet

A results-driven Procurement and Supply Chain Management Specialist with over 12 years of progressive experience delivering strategic value across the Corporates and Donor funded environments. I have successfully led high-value sourcing, contracting,

and logistics operations, achieving measurable cost savings, strengthening vendor performance, and ensuring full compliance with regulatory, donor, and institutional requirements.

With advanced expertise in Excel, ERP systems and deep proficiency in SAP Materials Management, I have led procurement process automation, introduced robust internal controls, and reduced cycle times through data-driven decision-making and system integration. My experience spans both high-governance corporate environments and agile, impact-focused NGOs, equipping me with the versatility to manage Procurement and Supply Chain functions that balance efficiency, transparency, and responsiveness.

Known for building resilient supply chains and fostering supplier partnerships, I excel at mentoring teams, managing risk, and embedding continuous improvement in procurement strategy. I am now ready to step into a senior supervisory role where I can lead procurement transformation, strengthen supply chain performance, and contribute to organizational mission through datadriven and ethical procurement leadership.

1.Procurement Officer

Shining Hope for Communities (SHOFCO) | December 2023 – Present

Key Responsibilities

Manage the end-to-end procurement process from requisition to delivery and payment.

Conduct sourcing, market research, tendering, bid evaluation, and supplier negotiations.

Develop tender documents, specifications, and evaluation criteria.

Ensure compliance with organizational policies, donor requirements, statutory regulations, and audit standards.

Manage supplier relationships and monitor supplier performance.

Conduct supplier market research and support supplier diversification.

Prepare procurement reports, updates, and performance dashboards.

Collaborate with programs, finance, logistics, and warehouse teams to ensure timely procurement and delivery.

Monitor inventory and resolve discrepancies between ordered and delivered goods.

Identify opportunities for cost savings, process improvement, and procurement efficiency.

• Procurement Supervisor

Family Bank Limited – Head Office | March 2017 – May 2020

Key Responsibilities

Developed and implemented procurement strategies aligned with business and financial objectives.

Managed an annual procurement budget of approximately KSh 100 million.

Led supplier sourcing, evaluation, onboarding, and relationship management.

Negotiated contracts, pricing, and delivery terms with suppliers.

Managed the complete procurement lifecycle from requisition to purchase order.

Conducted market and supplier analysis to identify cost-reduction opportunities.

Managed supplier contracts, renewals, amendments, and performance reviews.

Identified and mitigated procurement and supply chain risks.

Integrated ESG and sustainable procurement practices into procurement activities.

Led and mentored the procurement team.

Prepared procurement reports, KPIs, and executive presentations.

• Procurement Officer

Family Bank Limited – Head Office | January 2013 – March 2017

Key Responsibilities

Managed procurement and purchasing activities across business units.

Implemented procurement policies, procedures, and internal controls.

Supported preparation and monitoring of procurement budgets.

Sourced, evaluated, and negotiated with local and international suppliers.

Managed purchase orders and ensured compliance with budgets and lead times.

Conducted market research and supplier assessments.

Managed supplier contracts, relationships, and SLAs.

Maintained inventory records and conducted periodic stock audits.

Prepared procurement, supplier performance, inventory, and logistics reports.

Ensured compliance with procurement policies, regulatory requirements, and ethical standards.

Incorporated ESG considerations into supplier evaluation and contract management.

• Exam Invigilator

British Council – Eldoret Centre | April 2022 – November 2023

Key Responsibilities

Ensured secure and compliant administration of examinations.

Managed candidate identification and examination procedures.

Enforced examination security protocols and regulations.

Supported candidate flow and special arrangements.

Maintained examination integrity and a professional testing environment.

Provided appropriate customer service to candidates.

• Operations Officer

Family Bank Limited – Nyahururu Branch | March 2011 – January 2013

Key Responsibilities

Served as a key point of contact between the bank and customers.

Provided accurate product information and resolved customer issues.

Managed high-volume customer interactions.

Ensured compliance with AML and KYC requirements.

Managed daily cash transactions and reconciliations.

6.Procurement attachee

Kenya Pipeline Company – Eldoret | March – June 2009

Key Responsibilities

Supported end-to-end procurement processes.

Enaintained accuracy and adherence to banking policies and procedures.

• Procurement Attachégaged with suppliers and internal stakeholders.

Supported inventory control and supply chain operations.

Gained practical experience in procurement, supplier relationship management, and logistics.

• Master’s in Business Administration, Kenyatta University, 2013 - 2015.
• Bachelor Business Management, Purchasing and Supplies Management. Moi University. 2006-2010.
• Kenya Certificate of Secondary Education, Sing ‘ore girls’ High School.2001-2005.

Professional training and affiliations.

• Registered member, Kenya Institute of Supplies Management (KISM).
• Certified Procurement and Supply Professional of Kenya (CPSP-K)