Caroline Mutua
CUSTOMER CARE REPRESENTATIVE
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About
Am a determined customer care executive with a demonstrated history of working in the customer care and support field.
WHAT I DO: I help executives make more effective use of their time. I do this by efficiently managing all the fine details of their schedule, along with administrative and office management processes and enhance customer satisfaction.
WHOM I WORK WITH: I serve Corporate Business Owners, Trade Associations, organizations & Managers at medium-to-large-sized companies.
Organization is one of my key strengths that allows me to excel in executive administration. As an executive assistant, it’s vital that I maintain high levels of organization to ensure the smooth-running of executive’s schedules
Additionally, am experienced in customer care representative, diary management, scheduling, Microsoft Office, reporting, office management., interpersonal communication, management, and teamwork. With my Bachelor of Arts in mass communication focused in Public Relations, Advertising, and Applied Communication from Mount Kenya University, I bring customer-centric mindfulness that enables firms to innovate and thrive in our modern world.