Carolyne Muya
Call centre agent
Talent
NgongMember since December 4, 2022
Call centre agentCredit ManagementDebt CollectionCredit ControlCustomer SupportLoan AdministrationRisk MitigationPerformance AnalysisSalesEmailComplianceClient RelationsKYC ProcessBusiness DevelopmentMarket Research
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Call centre agentCredit ManagementDebt CollectionCredit ControlCustomer Support
About
In charge of answering customer calls, listening to their concerns and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need.
Experience
I hold a diploma in Banking and finance.i have work experience on call centre collection agent and as loan officer.i portray strong communication skills, negotiation and customer service.
Education
I hold a diploma from kenya institute of professional studies.
Skills
Call centre agent
