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Catherine Mucheni

Catherine Mucheni

Customer service representative

Talent
Nairobi, Nairobi AreaMember since April 12, 2025
Swahili TranscriptionAudio SegmentationSpeech-to-Text QAAI Data AnnotationMachine-Generated Transcript EditingQuality Assurance StandardsProject Guideline ComplianceActive ListeningAttention to DetailError DetectionRemote WorkTime ManagementDeadline AdherenceGoogle WorkspaceProject Management PlatformsAudio Editing Tools
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Swahili TranscriptionAudio SegmentationSpeech-to-Text QAAI Data AnnotationMachine-Generated Transcript Editing

About

Detail-oriented Remote Swahili Transcription Expert with 2+ years of experience supporting AI speech-recognition development. Skilled in reviewing and modifying machine-generated audio segmentation and Swahili transcriptions to meet strict quality standards. Proficient in Swahili spoken and written with excellent listening skills and strong attention to detail.

Experienced following detailed project guidelines as an AI Specialist while contributing top-quality data. Reliable remote worker with consistent internet connection and dedicated laptop setup.

Experience

Remote Swahili AI Specialist – Transcription & Audio Segmentation at The Nairobi Women's Hospital (2020-12 – Present)

Review and modify machine-generated audio segmentation and Swahili transcriptions for AI speech-recognition development. Ensure all transcriptions meet quality standards and maintain 98%+ quality score.

  • Review and modify machine-generated audio segmentation and Swahili transcriptions for AI speech-recognition development
  • Ensure all transcriptions meet quality standards by verifying accuracy, punctuation, speaker labeling, and timestamps
  • Follow detailed project guidelines as an AI Specialist to maintain consistency across large datasets
  • Work flexibly and comfortably while contributing top-quality linguistic data to meet weekly throughput and accuracy targets
  • Identify and correct errors in ASR output, including misheard words, dialect variations, and background noise interference
  • Maintain 98%+ quality score across 2000+ minutes of transcribed Swahili audio

Education

Bachelor of Education Arts in Swahili – The Nairobi University (2019)

Skills

Customer service representative

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