Admin at Rapha Physiotherapy and Naturopathy Hospital (2025-01 – Present)
- Manage daily office operations
- Coordinate schedules and appointments for medical staff
- Maintain patient records and ensure confidentiality
- Serve as a point of contact between patients and healthcare providers
- Communicate important information to staff and departments
- Handle phone inquiries and manage correspondence
- Assist with billing
- Monitor budgets and expenses for departmental activities
- Prepare financial reports as needed
- Support recruitment, hiring, and on boarding of new staff
Fleet Manager at Tripmaster Tours and Travels (2022-11 – 2024-12)
- Assigning tour vans, shuttles and buses to scheduled trips
- Coordinating airport transfers (Kisumu International Airport)
- Ensuring timely vehicle dispatch for safaris, lake tours, and long-distance trips
- Ensuring vehicles are clean, fueled, and tour-ready
- Checking availability of essentials: drinking water, first-aid kits, etc
- Ensuring comfort features work: AC, charging ports, seat comfort
- Scheduling servicing for the entire fleet
- Ensuring vehicles can handle both city roads and safari terrains
- Maintaining safety equipment (spare tyres, tools, fire extinguishers)
- Advising drivers on best routes around Kisumu and Western Kenya
- Monitoring road conditions (e.g., Bondo, Mbita causeway, Kericho routes)
- Tracking daily fuel usage
- Identifying efficient fueling stations
- Minimising fuel wastage, idling, and unnecessary detours
- Managing rosters for tour drivers
- Conducting refresher training on customer service, defensive driving, and wildlife/safari safety
- Ensuring drivers follow company dress code and etiquette
- Ensuring vehicles meet NTSA requirements
- Renewing PSV insurance, inspection stickers, and road licences
- Briefing guests on safety (seatbelts, emergency procedures)
- Using GPS tools to monitor vehicle movement
- Tracking arrival times, speeds, and route deviations
- Ensuring timely communication with drivers on trips
- Logging mileage per trip
- Tracking maintenance history
- Recording accidents, breakdowns, and incidents
- Managing driver performance files
- Arranging quick roadside assistance or replacement vehicles
- Coordinating with local garages, mechanics, and recovery trucks
- Ensuring minimal disruption to guests' itineraries
- Recommending new vehicle purchases based on demand
- Managing insurance, depreciation, fuel, and repair budgets
- Evaluating total cost of running each vehicle
Technician at Angatia Auto Works (2019-10 – 2022-11)
Skilled Mechanic Technician responsible for diagnosing, repairing, and maintaining a wide range of vehicles commonly used in the Kisumu region. Experienced in mechanical and electrical systems, routine service, and preparing vehicles for long-distance travel. Known for accurate diagnostics, quality workmanship, and strong customer service that builds client trust and repeat business.
- Diagnosed mechanical, electrical, and engine-related faults using both manual inspection and diagnostic tools
- Conducted routine vehicle servicing including oil changes, brake servicing, filter replacement, and lubrication
- Repaired and maintained engines, transmissions, suspensions, steering systems, and exhausts
- Performed electrical system repairs such as wiring correction, lighting installation, alternator and starter motor servicing
- Delivered tyre services including puncture repair, wheel balancing, tyre rotation, and wheel alignment
- Carried out comprehensive vehicle safety and roadworthiness inspections in line with NTSA requirements
- Prepared vehicles for long-distance travel by performing detailed pre-trip mechanical checks
- Installed, replaced, and tested both genuine and aftermarket spare parts while advising customers on quality options
- Test-drove vehicles before and after repair to confirm issues and ensure quality workmanship
- Maintained a clean, organized, and safe work environment, ensuring proper tool handling and equipment care
- Completed job cards, recorded repairs, and updated customer service history for future reference
- Provided clear communication to customers regarding diagnoses, repair estimates, timelines, and progress updates
- Coordinated with local spare-part suppliers within Kisumu to source components efficiently
- Offered preventive maintenance advice to customers to reduce breakdowns and increase vehicle reliability
Intern at Banbros Limited (2019-06 – 2019-09)
- Disassembly of bus and lorry chasis; removing all plastics and electricals
- Inspection of the chassis in preparation for the body fabrication
- Design of the bus body using CAD applications
- Assembly of the plastics and electricals after the fabrication
Instructor at Ziwa Technical Training Institute (2018-09 – 2019-01)
- Taught automotive technology courses to students, focusing on practical skills and safety
