Celestine Nchoko

Highly motivated and reliable office professional with strong experience in front office operations, administrative support, customer service, and ICT assistance. Holder of a Diploma in Information and Communication Technology (ICT) and ministry training from JCC School of Ministry. Skilled in managing office communication, handling clients professionally, maintaining records, and supporting daily administrative functions.

Adept at using modern office technologies and computer applications to improve efficiency in the workplace.

Call Center Agent / Collections Agent at Acorns Investment Limited

• Contacted customers through outbound calls to follow up on outstanding payments and negotiate repayment arrangements.
• Maintained accurate records of customer interactions, payment commitments, and account updates in the company system.
• Resolved customer inquiries professionally while ensuring excellent customer service and achievement of collection targets.

Front Office Assistant at JCC School of Ministry

• Welcomed visitors and directed them appropriately.
• Answered and transferred incoming calls professionally.
• Maintained visitor records and assisted with administrative duties.

Weighbridge Clerk at Danros Kenya Limited

• Recorded and monitored vehicle weights using weighbridge systems.
• Maintained accurate records of truck movements.
• Prepared daily weighbridge reports.

Salesperson at Qiqi Shop

• Assisted customers and handled sales transactions.
• Maintained product displays and stock organization.

Office Assistant at Children's Office

• Provided administrative support including filing and data entry.
• Assisted staff with office organization and records management.

Diploma in Information and Communication Technology (ICT) – Kenya Coast National Polytechnic (2022)

Ministry Training in Ministry – JCC School of Ministry (2025)