Cherotich. H

Dedicated security specialist with over 3 years of experience in risk assessment, incident management, loss prevention and emergency response. Adept at conducting thorough investigations and collaborating with law enforcement to resolve security breaches. Proven track record in implementing effective protocols to safeguard assets and ensure safety.

Sector Manager at SGA (2025-09 – Present)

Identify, assess, and respond to security incidents across multiple client sites. Act as the incident commander during security emergencies.

• Identify, assess, and respond to security incidents across multiple client sites.
• Act as the incident commander during security emergencies, coordinating guards and supervisors through the full response process.
• Monitor security alerts from CCTV, alarms, and access control systems and ensure proper escalation and response procedures are followed.
• Conduct risk assessments and threat analysis to anticipate and prevent potential security threats.
• Review incident reports and security intelligence to identify patterns and improve operational security measures.
• Advise clients on appropriate security measures and design tailored security programs for their sites.
• Collaborate with internal teams and clients to strengthen security preparedness, response, and continuous improvement of operations.
• Support emergency response readiness and provide operational leadership when incidents occur.

Security liaison Officer at SGA (2024-07 – 2025-08)

Coordinated the development of policies, processes, and procedures related to security operations. Managed security awareness programs and personnel establishment.

• Coordinated the development of policies, processes, and procedures related to security operations.
• Kept an updated duty roster for the branch and ensured supervision is managed for both shifts.
• Conducted Assignment surveys and advised the client accordingly.
• Carried out regular spot checks and customer visits and managed all customer complaints/requests immediately.
• Manage security awareness programs, employee training and communication campaigns.
• Ensured Personnel establishment at the zone level is always correct.
• Coordinate incident response plans and procedures.
• Established and maintained relationships with external organizations and authorities to facilitate secure sharing of information.
• Identified and assessed potential gaps in security measures and developed remediation plans.
• Ensured compliance with relevant regulations and security standards.
• Educated and trained personnel on security best practices and procedures.
• Monitored and analyzed emerging security threats, risks, and vulnerabilities.
• Conducted Monthly parades, with the security guards to address their concerns or any matters arising.

Control Room Manager at SGA (2024-02 – 2024-06)

Supervised the daily control room operation. Dispatched MRT to incidents and directed responses to safety and security incidents.

• Supervised the daily control room operation.
• Dispatched MRT to incidents.
• Directed responses to safety and security incidents.
• Reported critical incidents to the security manager.
• Prepared reports for the security manager in case of critical incidents.
• Developed and completed the control room policy and procedure.
• Planned and organized daily/shift routines and activities.
• Monitored and controlled operations and systems from the control room.

Security Control Room Operator at SGA (2022-05 – 2024-01)

Made sure that all equipment is working properly by running tests and diagnosing problems. Responded to alarms and maintained records of daily operations.

• Made sure that all equipment is working properly by running tests and diagnosing problems.
• Recording data on computer systems or writing down information on paper charts.
• Maintained records of daily operations, including maintenance schedules and equipment performance.
• Responded to alarms by contacting operators at other facilities and initiating emergency response procedures.
• Documented events in a logbook or computerized system to track equipment status and record system performance.
• Responded to emergencies by operating equipment such as alarm systems, monitoring real time data from equipment.

Security Control Room Operator at Bob Morgan Security (2021-01 – 2022-04)

Constantly focused and monitored site activities. Performed daily CCTV operating system checks and monitored live video.

• Constantly focused and monitored site activities.
• Performed daily CCTV operating system checks.
• Monitored live video.
• Video patrolling; conducting visual inspection of the designated route and CCTV sequences.
• Retrieved recorded images.
• Maintained the key register.

Diploma in Public Relations and Communication – Moi University (2017-01 – 2018-12)

Kenya Certificate of Secondary Education in KCSE – Kakibei Secondary School (2009-01 – 2012-12)

Kenya Certificate of Primary Education in KCPE – Bomet Christian School (2008-12)