Chrispine Omondi
Customer support assistant
Talent
Nairobi, Nairobi AreaMember since December 15, 2022
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About
I am a customer-focused individual who is interested and passionate about supporting clients by assisting and working closely with my colleagues to perform duties and ensure efficient service delivery and client satisfaction.
Experience
I am a call center agent responsible for :
- Managing a large number of inbound and outbound calls promptly to professionally provide information about products and services or obtain details of customer complaints.
- Identifying customers’ needs, clarifying information, researching every issue, and providing solutions that leads to customer satisfaction.
Education
Maseno University September 2013 – December 2017
Bachelor’s Degree in Disaster Management with Information Technology
Sawagongo High School February 2009 – November 2012
Kenya Certificate of Secondary Education
