Chrispine Omondi

I am a customer-focused individual who is interested and passionate about supporting clients by assisting and working closely with my colleagues to perform duties and ensure efficient service delivery and client satisfaction.

I am a call center agent responsible for :

• Managing a large number of inbound and outbound calls promptly to professionally provide information about products and services or obtain details of customer complaints.
• Identifying customers’ needs, clarifying information, researching every issue, and providing solutions that leads to customer satisfaction.

Maseno University September 2013 – December 2017

Bachelor’s Degree in Disaster Management with Information Technology

Sawagongo High School February 2009 – November 2012

Kenya Certificate of Secondary Education