Cindy Kiconco

First Class BSc (Hons) Computing with Artificial Intelligence and Robotics graduate with hands-on experience in software engineering, backend development, and scalable application design. Skilled in Java, Python, C#, SQL, REST APIs, databases, and cloud technologies, with experience developing maintainable and user-focused software solutions within Agile environments. Strong understanding of software engineering principles including debugging, testing, version control, and performance optimisation.

Passionate about building secure, reliable, and high-quality technology solutions that solve real-world problems.

Shift Supervisor at Starbucks (2025-05 – Present)

• Lead day-to-day operations in a high-volume environment including opening, closing, inventory, and cash handling.
• Supervise and train team members to maintain operational efficiency and customer service standards.
• Resolve customer issues effectively while ensuring compliance with hygiene and operational procedures.
• Demonstrate leadership, communication, and problem-solving skills under pressure.

Crew Trainer at McDonald's (2024-05 – 2025-05)

• Trained and onboarded new employees on operational procedures, customer service, and food safety standards.
• Coordinated drive-thru operations during peak trading periods to maintain speed and efficiency.
• Recognised for reliability, teamwork, and ability to perform in fast-paced environments.

Data Analyst at TCS Biosciences (2024-02 – 2024-04)

• Produced performance reports and dashboards using SQL and Excel for business analysis.
• Analysed sales and operational data to support management decision-making.
• Improved reporting efficiency through structured data organisation and analysis.

Software Engineering Intern at Andela (2023-06 – 2023-08)

• Developed and debugged responsive frontend components and REST API integrations using HTML, CSS, and JavaScript within Agile development environments.
• Collaborated with developers during sprint cycles to deliver maintainable and user-focused software features.
• Participated in software testing, code reviews, debugging, and version control workflows using Git.
• Improved application usability and frontend performance through optimisation and iterative enhancement.

BSc (Hons) in Computing with Artificial Intelligence and Robotics – University of Buckingham (2025)

Certificate of Higher Education in Computer Science and Mathematics – University of Leeds (2023)

Engineering Foundation Year – University of Leeds (2021 – 2021)