Cindy Waswa
I am a friendly, hardworking, and self-motivated individual who enjoys communicating and interacting with people. I am responsible, respectful, and always willing to learn new things. I value teamwork, honesty, and supporting others. I am passionate about growing professionally, building meaningful connections, and contributing positively to the remote working community.
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About
Experienced and customer-focused waitress with a strong background in high-volume and upscale dining environments. Skilled in providing attentive service, upselling menu items, managing multiple tables efficiently, and creating a welcoming dining experience. Proven ability to work in fast-paced settings while maintaining professionalism and guest satisfaction
Experience
Waitress - Sky Lounge
(2024-05)
- Provided attentive table service in a high-energy lounge environment
- Took accurate food and beverage orders
- Delivered food and drinks promptly while ensuring presentation standards
- Upsold premium beverages, bottle service, and featured menu items
- Managed multiple tables while maintaining excellent guest satisfaction
- Handled cash and card payments accurately
- Collaborated with bartenders and kitchen stuff to ensure smooth service
Waitress - Urth Caffe
(2023-11 - 2024-03)
- Delivered high-quality service in a fast-paced café environment
- Took and prepared specialty coffee and food orders
- Maintained cleanliness and organization of dining area
- Assisted guests with menu recommendations and dietary questions
- Processed payments and balanced register at end of shift
- Built strong customer relationships
Education
Kenya Certificate of Primary Education (KCPE) - Ngando Primary School (2019)
Kenya Certificate of Secondary Education (KCSE) - Jamhuri Secondary School (2023)
