Clara Chinyezi
Customer Service
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About
Putting into practice what I have learnt from school has helped me grow in terms of decision making, interpersonal skills, creative thinking and problem solving. My experience as a trainee has helped me develop my skills set further which are necessary for growth in the business industry. I am currently in the job market seeking to bring immediate value to you company.
Experience
Monitoring and payment control of assigned portfolio of clients using company software.
- Ensuring client adhere to payments schedules through pro-active follow ups calls and reminders.
- In case of client overdue, identifying and implementing the most efficient debt recovery method techniques.
- Following up on phone calls with overdue clients to ensure debtor’s accounts are up to date.
- Maintain records about clients’ financial status, reporting daily to the management.
- Developing and strengthening client’s relationships regularly updating clients on company policies and new products, providing tailors-made financial solutions through the range of products offered by the company.
- Providing training and sharing knowledge with interns/Trainees employed by the company.
- Any other duty as may be assigned by the management
Education
INSTITUTE OF ADVANCE TECHNOLOGY - MOMBASA KENYA
Diploma in Business Administration 2018 – 2019
Certificate in Business and Information Technology 2016 – 2018
International Computer Driving License 2015 – 2016
Kenya Certificate of Secondary Education 2011- 2014

