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Clara Chinyezi

Clara Chinyezi

Customer Service

Talent
Nairobi, Nairobi AreaMember since December 22, 2022
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About

Putting into practice what I have learnt from school has helped me grow in terms of decision making, interpersonal skills, creative thinking and problem solving. My experience as a trainee has helped me develop my skills set further which are necessary for growth in the business industry. I am currently in the job market seeking to bring immediate value to you company.

Experience

Monitoring and payment control of assigned portfolio of clients using company software.

  • Ensuring client adhere to payments schedules through pro-active follow ups calls and reminders.
  • In case of client overdue, identifying and implementing the most efficient debt recovery method techniques.
  • Following up on phone calls with overdue clients to ensure debtor’s accounts are up to date.
  • Maintain records about clients’ financial status, reporting daily to the management.
  • Developing and strengthening client’s relationships regularly updating clients on company policies and new products, providing tailors-made financial solutions through the range of products offered by the company.
  • Providing training and sharing knowledge with interns/Trainees employed by the company.
  • Any other duty as may be assigned by the management

Education

INSTITUTE OF ADVANCE TECHNOLOGY - MOMBASA KENYA

Diploma in Business Administration 2018 – 2019

Certificate in Business and Information Technology 2016 – 2018

International Computer Driving License 2015 – 2016

Kenya Certificate of Secondary Education 2011- 2014

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