Clarah Okiring
Customer care
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About
I have more than three-years' experience as a call center agent at various organizations in Kenya which has impacted my interpersonal skills, proper judgment and also perfected my ability to relate well not only with clients but with colleagues as well.
I am a certified team player who has occasionally had to work under pressure and excelled all the same.
My ability to be creative, timely in decision making, proper communication skills and handling different customer management systems and customer data management systems are top notch and commendable.
Experience
CALL CENTER AGENT
2019 AUG TO 2020 DEC-CUSTOMER CARE AGENT HORIZON CONTACT CENTER
2021 MARCH TO 2021 JUNE - CUSTOMER CARE AGENT CALLTRONIX KENYA
2022 MARCH TO 2022 JUNE-CUSTOMER CARE AGENT HORIZON CONTACT CENTER -IMALI PAY
2022 JULY TO 2022 AUGUST-CUSTOMER CARE AGENT HORIZON CONTACT CENTER -ZUKU TV
2022 SEPTEMBER TO DATE - CUSTOMER CARE AGENT ATLAS CONTACT CENTER -CMC MOTORS
Education
2016 Sep-2018 July
Primary Teacher Education (P1 Certificate) at Moi Teachers College-Baringo
2019 August - 2019 Nov
Certificate in Customer Service at HORIZON CONTACT CENTER
