Clement Kamau

Experienced Operations and Quality professional

Talent

NairobiMember since April 18, 2026

clementkihiuOperations Management & Field SupervisionProduction & Manufacturing Operations OversightQuality Control & Quality Assurance SystemsISO 9001 & ISO 14001 Compliance & AuditingSOP Enforcement & Regulatory Compliance ManagementRoot Cause Analysis & Problem-SolvingContinuous Improvement (Lean/Process Optimization)Performance Monitoring & KPI Management

Hire this person

Send a job offer directly to this candidate

clementkihiuOperations Management & Field SupervisionProduction & Manufacturing Operations OversightQuality Control & Quality Assurance SystemsISO 9001 & ISO 14001 Compliance & Auditing

About

Experienced Operations and Quality professional with a strong background in manufacturing, production, and field service environments, bringing progressive leadership in supervising teams, driving operational efficiency, and ensuring consistent delivery against quality, safety, and performance standards. Skilled in managing end-to-end operations, optimizing workflows, and enforcing SOPs and compliance requirements to maintain high levels of reliability and productivity. Adept at conducting root cause analysis, resolving operational failures, and implementing continuous improvement initiatives that enhance efficiency, reduce defects, and strengthen overall system performance.

Proven ability to lead inspection and audit processes, including ISO 9001 and ISO 14001 compliance, while maintaining accurate documentation, reporting, and performance tracking systems. Strong in coordinating cross-functional teams, developing technical staff, and driving accountability through clear performance management and KPI monitoring. A results-oriented professional focused on operational excellence, disciplined execution, and sustainable process improvement across complex industrial environments.

Experience

Field Services Operations Supervisor - KOKO NETWORKS LTD - Kenya

(2024-09)

Directing field operations and supervising technicians while ensuring daily activities consistently align with operational targets, SLAs, and service delivery standards across all assignments.
Tracking performance trends, diagnosing defects, and analyzing recurring field issues by identifying inefficiencies in real time and driving corrective actions to enhance system reliability and operational performance.
Orchestrating field activities and optimizing resource allocation by structuring work schedules, assigning tasks, and deploying teams to maximize productivity and ensure timely execution of operations.
Enforcing SOPs, safety standards, and regulatory compliance by ensuring strict adherence to established procedures and governance frameworks across all field operations.
Evaluating inspection reports and service documentation while identifying non-conformities, resolving operational gaps, and implementing corrective and preventive measures to elevate service quality.
Governing equipment calibration and asset compliance by ensuring all tools and field assets are consistently maintained, validated, and aligned with operational safety and performance standards.
Coaching and developing technicians by actively building technical capability, enhancing field productivity, and reinforcing compliance with operational and safety standards.
Driving accountability and performance excellence by setting clear expectations, monitoring KPI delivery, and steering the team toward continuous operational improvement.
Facilitating cross-functional communication and coordination by streamlining information flow between field teams and management to strengthen alignment, responsiveness, and execution efficiency.

Quality & Manufacturing Operations Supervisor – Network Hardware - KOKO NETWORKS LTD - Kenya

(2021-01 - 2024-08)

Supervised end-to-end production-line quality and manufacturing operations for network hardware, ensuring consistent adherence to production standards, output targets, and quality benchmarks across all shifts.
Planned daily inspection schedules and production support activities while strategically allocating tasks to technicians to ensure smooth workflow, operational efficiency, and minimal production downtime.
Coordinated and directed technicians on the production floor by assigning responsibilities, monitoring execution, and ensuring alignment with manufacturing priorities and quality expectations.
Reviewed defect trends, non-conformities, and production variances by analyzing recurring issues and driving timely corrective action tracking to improve overall product reliability.
Led structured root cause analysis for production failures and operational breakdowns, identifying systemic issues and implementing corrective and preventive solutions to eliminate recurrence.
Maintained comprehensive quality records, inspection documentation, and operational dashboards to support traceability, compliance, and data-driven decision-making across manufacturing processes.
Supported and executed continuous improvement initiatives across manufacturing and assembly lines, enhancing process efficiency, reducing defects, and improving overall production performance.

Assembly Line Team Lead – Final Assembly - KOKO NETWORKS LTD - Kenya

(2019-01 - 2021-01)

Led and supervised the final assembly and quality testing team, ensuring smooth execution of end-of-line processes and consistent adherence to product quality standards and operational requirements.
Ensured all assembled products met strict specifications, quality standards, and delivery schedules while consistently aligning output with operational and customer fulfillment targets.
Reviewed testing outcomes, defect reports, and inspection results to identify quality deviations and ensure timely implementation of corrective actions for improved product reliability.
Tracked and reported assembly line performance, including throughput, rework levels, and efficiency metrics to support data-driven decision-making and operational improvements.
Coordinated closely with production, engineering, and logistics teams to ensure seamless workflow integration, timely issue resolution, and uninterrupted production flow.
Oversaw corrective action processes by identifying recurring defects and supporting continuous improvements aimed at reducing rework, enhancing efficiency, and strengthening product quality.

Quality Control Technician / ISO Internal Auditor - Schneider Electric (EA) Ltd

(2015 - 2018)

Conducted in-process and final inspections within manufacturing operations while ensuring adherence to quality, safety, and environmental standards, and performed ISO 9001 and ISO 14001 internal audits to support compliance and continuous improvement.

Manufacturing, Production & Inspection Technician - Power Technics Ltd | Thames Electricals Ltd | Banbros Bus & Coach Builders Ltd | Pipe Manufacturers Ltd

(2007 - 2015)

Supported manufacturing and assembly operations across multiple production environments by conducting inspections, recording quality data, identifying non-conformities, and assisting in corrective actions and audit processes to ensure compliance and product quality.