Clinton Amani
ICT SUPPORT TECHNICIAN
Talent
Nairobi, Nairobi Area500 KES/hourMember since March 20, 2024
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About
SERVICES OFFERING
Technical Support
Installation and Configuration
Maintenance and Repair
User Training and Documentation
System Upgrades and Expansion
Experience
- user trainings and sensitizations on use of online teaching and learning platforms and video conferencing platforms.
- installation of LAN extensions and new Wi-Fi access points on Unifi platform.
- hardware maintenance and repairs of ICT equipment which included Desktop computers,
laptops, printers, VOIP phones, scanners and network switches.
- Attending of user support requests on the online helpdesk and walk-in users.
- Attending to user requests on the ICT helpdesk;
- Adaptability and Flexibility.
- Industry Knowledge
- Problem-Solving Abilities
- ICT consultancy